OSF Digital
is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction.

We are seeking an experienced
Salesforce Order Management (OMS) Technical Architect
to lead technical strategy, solution design, and architecture for large-scale retail and supply chain implementations. This role requires strong domain expertise, architectural leadership, and the ability to guide teams and clients through complex digital transformation initiatives.

Responsibilities
:

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  Act as the technical subject matter expert on Salesforce Order Management (OMS) on client projects.
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  Understand and analyze the client's existing technology landscape.
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  Conduct workshops with client teams to gather requirements and define end‑to‑end implementation architecture.
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  Provide technical guidance to project delivery teams, product engineering teams, and clients.
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  Own all technical escalations throughout the project lifecycle.
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  Define the architecture vision and roadmap to support the client’s enterprise transformation.
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  Create detailed solution architectures, including integration recommendations, API/microservices enablement, cloud migration, and more.
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  Mentor and guide delivery and engineering team members.
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  Develop interface documents and mappings to ensure proper OMS integration.
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  Oversee software development plans with a focus on quality and delivery efficiency.
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  Participate in design reviews with clients and internal project teams.
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  Manage development planning, including training, skills evolution, and resource needs.
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  Demonstrate strong domain knowledge in retail and supply chain.
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  Stay up to date with new OMS features and ensure released functionality works as expected.
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  Act as a key member of the delivery team during implementation, facilitating design and requirements phases.
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  Advise customers on supply chain best practices and ensure alignment with OMS capabilities with minimal customization.

Requirements

Requirements
:

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  Experience working with Salesforce Order Management System (platform or integrations).
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  Bachelor's degree in Computer Science or Engineering preferred.
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  Minimum of 3 years as a technical consultant or lead architect in supply chain systems or systems integration.
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  Proven experience in the retail industry with exposure to OMS, order fulfillment, and order management processes.
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  Strong plus: experience with Salesforce products such as Service Cloud or Salesforce Commerce Cloud.

Benefits

We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

We will consider qualified applicants with arrest and conviction records as part of a fair and individualized assessment in accordance with the Los Angeles County Fair Chance Ordinance. This ensures transparency in the hiring process and compliance with the ordinance, which promotes fair chances for applicants regardless of criminal history.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In California, Colorado, Hawaii, New York, Washington, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, Nevada, Rhode Island, and Vermont, the standard base pay range for this role is $150,000-200,000 Annually. This base pay range is specific to California, Colorado, Hawaii, New York, Washington, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, Nevada, Rhode Island, and Vermont and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits, individual and team performance awards, others. Actual amounts will vary depending on overall profile, experience, and location.

Benefits may include:

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  Flexible PTO
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  Sick Time
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  Health Insurance
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  Dental Insurance
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  Vision Insurance
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  Pet Insurance
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  Life Insurance
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  FSA
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  HSA
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  STD/LTD
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  EAP
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  401k
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  Paid Holidays