Job Description

Job Summary

Role Overview

The PEGA Architect will design, develop, integrate, and maintain enterprise applications on the PEGA platform. The role combines hands-on implementation with technical guidance, collaboration with business and delivery teams, and ownership of application quality throughout the development and release lifecycle.

Key Responsibilities

Key Responsibilities

Application Design and Development: Lead the design and delivery of scalable PEGA

applications using case management, workflow, decisioning, and reusable components

aligned with business requirements.

Integration and Technical Implementation: Define integration architecture and guide

implementation using REST/SOAP services, connectors, data pages, and enterprise

systems while ensuring security and reliability.

System Maintenance and Optimization: Oversee production support, performance

tuning, defect resolution, and application upgrades to improve stability, scalability, and

compliance with PEGA best practices.

Collaboration and Mentorship: Partner with business stakeholders, architects, QA, and

delivery teams while mentoring PEGA developers through design reviews, code reviews,

and technical guidance.

Project Planning and Documentation: Support estimation, sprint and release planning,

risk management, and preparation of solution designs, technical specifications,

deployment plans, and governance documentation.

Certifications: Certified System Architect (CSA), Senior System Architect (CSSA)

Skill Requirements

Must have skills:

Strong hands-on experience developing PEGA applications, including case types, stages, processes, flows, assignments, routing, service-level agreements, and correspondence.

Proficiency in PEGA rule development, including activities, data transforms, decision tables, decision trees, validations, declarative rules, and reusable application components.

Experience with application layering, class structures, inheritance, rulesets, rule resolution, and development guardrails.

Ability to implement data models, data pages, data types, report definitions, and database mappings, with working knowledge of SQL.

Experience building and troubleshooting REST/SOAP integrations, connectors, services, authentication, error handling, and external system interfaces.

Experience developing user interfaces using the UI architecture adopted by the project, with attention to usability, accessibility, and consistency.

Proficiency in troubleshooting and performance analysis using tools such as Tracer, Clipboard, and Performance Analyzer (PAL).

Experience implementing access controls, roles, privileges, and secure handling of application data.

Ability to create unit tests, support integration testing and user acceptance testing, resolve defects, and contribute to deployment and release activities.

Strong analytical, communication, documentation, and collaboration skills, with experience working in Agile delivery teams.

Other Requirements

Preferred Skills

• Exposure to PEGA Constellation, Customer Service, or other PEGA application

frameworks relevant to the project.

• Experience with background processing, queue processors, job schedulers, and

asynchronous integrations.

• Familiarity with CI/CD practices, deployment automation, version management,

and environment configuration.

• Experience supporting application upgrades, production incident resolution, and

root-cause analysis.