Job Description

Job Summary

• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS)
• ITIL Foundation Certification

Experience: 10+ Years | Enterprise ServiceNow Implementation & Transformation Programs.

Key Responsibilities

• Define ServiceNow platform architecture, roadmap, and governance
• Lead design and implementation of ITSM, ITOM, ITAM, CMDB, CSM, and HRSD solutions.
• Architect integrations using REST/SOAP APIs and Integration Hub.
• Drive automation, workflow optimization, and digital transformation initiatives.
• Provide technical leadership, solution reviews, and best-practice guidance.
• Ensure platform security, scalability, performance, and compliance.

Skill Requirements

• Strong ServiceNow Architecture & Solution Design experience.
• Expertise in ITSM, ITOM, ITAM, CMDB/CSDM, Service Catalog, and Flow Designer.
• Hands-on experience with REST/SOAP APIs, Integration Hub, and JavaScript.
• Strong knowledge of ITIL processes and Service Management frameworks.
• Excellent stakeholder management and consulting skills.

Other Requirements

1. Relevant Certifications Such As Certified Software Architect (Csa) Or Similar Are Optional But Valuable.