Job Description

• Work for a leading Solutions Provider driving innovation and transformation for our customers
• Lead the design and delivery of enterprise scale MS Dynamics 365 and Power Platform solutions
• Join a collaborative AI Business Solutions practice delivering innovative business applications
• Avail flexibility to work from home 2 days a week – ACT location

About Us

At Canon Business Services, we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes Canon Business Services different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

About the Role

You will be responsible for leading the architecture, design and technical delivery of Microsoft Power Platform and Dynamics 365 Customer Engagement solutions, helping customers modernise business processes and achieve their digital transformation goals. Acting as the primary technical authority across projects, you will work closely with customers, project teams and business stakeholders to design scalable, secure and high-performing solutions. You will also play a key role in technical leadership, pre-sales activities, solution governance and mentoring development teams throughout delivery.

Scope of the Role

• Lead the architecture and design of Dynamics 365 CE and Power Platform solutions
• Provide technical oversight across the full project lifecycle, from discovery through to go-live
• Guide development teams through code reviews, design reviews and technical best practices
• Collaborate with customers and stakeholders to define solution requirements and roadmaps
• Support project delivery through technical documentation, governance and quality assurance
• Act as a trusted technical advisor for customers and internal delivery teams
• Contribute to presales activities including proposals, solution estimations, presentations and demonstrations
• Identify opportunities for innovation, automation and continuous improvement
• Share technical expertise and mentor team members across the practice
• Attend customer workshops and onsite engagements as required
  
  

About you

You are a highly experienced Dynamics 365 and Power Platform professional who enjoys solving complex business challenges and leading technical teams. You bring a combination of strong architecture capabilities, hands-on technical expertise and exceptional stakeholder engagement skills. Key Skills and Experience include:

• 7+ years' experience architecting and leading Microsoft Power Platform and Dynamics 365 CE implementations
• Strong experience across Power Apps, Power Pages and Power Automate
• Experience working with Dynamics 365 modules including Sales, Customer Service, Customer Insights and Field Service
• Strong understanding of Microsoft .NET, Azure DevOps, Visual Studio and related development technologies
• Experience integrating Power Platform with Microsoft and third-party systems including SharePoint, Azure AD and Azure services
• Experience designing scalable enterprise solutions and leading technical delivery teams
• Strong customer-facing consulting and stakeholder management skills
• Experience supporting bids, proposals, solution estimations and customer presentations
• Strong analytical, problem-solving and technical documentation skills
• Experience delivering projects using Agile methodologies
• Microsoft certifications such as PL-200, PL-400, PL-600 or Dynamics 365 certifications will be highly regarded
• Experience with PCF development, DevOps deployment pipelines and PowerShell scripting will be advantageous
  
  

What is on Offer

In return, you'll have the opportunity to lead impactful Microsoft technology engagements while influencing solution strategy and technical direction for a diverse customer portfolio. You'll collaborate with highly skilled professionals, gain exposure to complex transformation projects, and continue developing your expertise through learning opportunities and certification pathways. We offer flexible working arrangements, a supportive culture and the opportunity to build a rewarding career within one of Australia's leading technology and business services organisations. When you join Canon Business Services, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support. Benefits include but not limited to:

• Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.