Boardroom Appointments - Global Human and Talent Capital

Technical Applications Specialist

Boardroom Appointments - Global Human and Talent Capital  •  South Africa (Onsite)  •  2 months ago
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Job Description

Key purpose:

As a Technical Applications Specialist, you'll be responsible for providing technical support to various business applications and integrations. To provide technical support for various business applications. To install new applications, upgrade existing applications and troubleshoot any problems related to applications and integrations to other systems.

Duties and responsibilities:

  • Responsible for a list of supported applications from the organizations application portfolio
  • Ensure that supported business applications are operationally healthy, maintained and optimized
  • Ensure availability of supported applications 24/7
  • Troubleshoot and test supported applications
  • Responsible for the deployment of software changes for supported applications to production
  • Responsible for supported applications patching and server patching
  • Perform Disaster Recovery activities to restore business applications, draft data recovery documentation
  • Provide operational support to business users and analysts
  • Responsible for system/application configuration
  • Responsible for upgrade activities of supported applications (back-ups, installation configurating, test plan and change management planning)
  • Perform fault finding, diagnosing and bug fixing
  • Ensure security of the system/applications and assign access based on Service Access Request (SAR)
  • Operate as a technical team resource when application upgrades, major changes to applications (or where application input is required) and new systems are required
  • Follow release, capacity, availability, compliance, service continuity and change management for supported business applications
  • Test, implement and document the solution
  • Ensure compliance with company risk policies
  • Interact with key stakeholders including business application owners, application end users to ensure they receive the best service from IM

Qualifications and experience:

  • IT related Bachelors Degree or Diploma
  • Microsoft Certification; MCSE, A+, N+ an advantage
  • ITIL foundation
  • 4 - 6 years experience in Technical Applications Support
  • Strong knowledge of business systems
  • Understanding of the technical design and workings of the application solutions
  • Technical architecture and design
  • Knowledge of Infrastructure components (Network, Storage, Virtual Server Platforms, Backups)
  • Knowledge of Windows Servers Operating Systems
  • Knowledge of Relational Database Management
  • Technical support knowledge of applications (for example, Oracle JDE, Transform, DSI Barcoding, OnBase)
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
Website
boardroom.co.za
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