CereCore

Technical Analyst-Mid Level-Onsite Thousand Oaks, CA

CereCore  •  Thousand Oaks, CA (Onsite)  •  3 hours ago
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Job Description

Classification: Contract to Hire
Contract Length: 3 months
Location: Thousand Oaks, CA ONSITE

Responsibilities:

  • The Technical Analyst II implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk.
  • Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts.
  • Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel.
  • Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation.
  • The Technical Analyst II adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software.
  • Based on proficiency with PC-based equipment and cabling, the Technical Analyst II can provide expanded on-site support to technical resources, if needed.

Requirements:

  • Ability to multi-task between day-to-day operations and special assignments
  • Telecom experience a plus
  • Healthcare experience preferred
  • Abilit to support other campus buildings within a 15 minute drive
  • Previous Technical Analyst experience
CereCore

About CereCore

CereCore® provides EHR consulting and implementation services, IT and application support, clinical service desk, IT managed services, technical staffing, strategic IT consulting, fractional leadership and advisory services to hospitals and health systems across the U.S. and the U.K.

Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators.

At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of healthcare providers.

Our team of over 700 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care.

That’s why we say we are the link to life-saving care.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Nashville, TN
Year Founded
2011
Website
cerecore.net
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