Job Description

Morae is dedicated to transforming the way legal services are delivered. We partner with our clients to solve complex problems and create innovative solutions. By leveraging technology and expertise, we enable organizations to succeed and thrive in an ever-changing marketplace.

LOCATION: Observatory, Cape Town

TITLE: Business Application Specialist

LEVEL: Senior Associate

JOB TYPE: Full Time (Hybrid)

The Technical Analyst will play a pivotal role in our global IT Delivery team, acting as a key business analyst for application and business process improvements. This role serves as a strategic partner to departments such as Commercial, Finance, and Operations—gaining deep insight into their processes, data needs, and areas where technology can drive efficiency and informed decision-making. The specialist will also manage projects related to application enhancements and new implementations within their area of expertise.

Key Responsibilities

• Business Analysis: Conduct detailed analysis of business processes, applications, and data requirements. Identify areas for improvement and implement solutions to enhance business efficiency.
• Business Partnering: Collaborate closely with Commercial, Finance, and Operations departments to understand their processes and needs. Act as a liaison to ensure that application solutions align with business objectives.
• Process Improvement: Evaluate current business processes and recommend improvements to maximize efficiency and effectiveness. Implement changes that drive better decision-making and productivity.
• Data Management: Understand and assess high-level and departmental data requirements. Ensure data integrity and accuracy, and use data-driven insights to support business strategies.
• Application Management: Oversee the implementation and maintenance of business applications. Ensure that applications meet the needs of the organization and are used effectively.
• Project Management: Manage projects that deliver business change through the use applications and data. Ensure robust change management for great adoption outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Minimum of 3 years of experience in business analysis, process improvement, or application management.
• Strong understanding of Commercial, Finance, and Operations processes in a Consultancy or software delivery business.
• Proficient in Power BI, Power Apps, SQL, and Azure with strong foundational cloud knowledge
• Demonstratable abilities in project and change management
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Proficiency in data management and application tools.
• Experience in Salesforce or Dynamics CRM would be beneficial

Why Morae Global?

At Morae Global, we foster a collaborative and innovative work environment. We offer opportunities for professional growth and development, and we are committed to making a positive impact in the legal services industry. Join us and be part of a dynamic team that is shaping the future of legal services.

If you are passionate about business process improvement and application management, and you thrive in a global role, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted. If you do not hear from us within 5 days, please accept that your application was unsuccessful.

*** Morae does not make use of recruitment agencies!