Job Description

Classification: Contract
Contract Length: 6-months

The Technical Analyst serves as a key liaison between business stakeholders and IT teams, translating business requirements into technical solutions. This role is responsible for analyzing systems, troubleshooting issues, optimizing processes, and ensuring that technology solutions align with organizational goals. The ideal candidate combines strong analytical skills with technical expertise and effective communication abilities.

Responsibilities

• Analyze business and technical requirements to design and recommend system solutions
• Collaborate with cross-functional teams (business, engineering, QA, and support) to define specifications and deliver solutions
• Evaluate existing systems and processes to identify opportunities for improvement
• Troubleshoot technical issues, perform root cause analysis, and implement solutions
• Develop and maintain documentation including system requirements, workflows, and technical specifications
• Support system implementation, testing, and deployment activities
• Monitor system performance and recommend optimizations
• Assist in integration of new technologies and platforms into existing environments
• Ensure compliance with security, regulatory, and organizational standards
• Provide end-user support and training as needed

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience)
• 2–5+ years of experience in a Technical Analyst, Systems Analyst, or similar role
• Strong understanding of software development life cycle (SDLC)
• Experience with data analysis tools, SQL, and system troubleshooting
• Familiarity with APIs, databases, and system integrations
• Excellent problem-solving and analytical skills
• Strong verbal and written communication skills
• Analytical thinking and attention to detail
• Strong collaboration and stakeholder management
• Ability to translate complex technical concepts into business-friendly language
• Time management and ability to manage multiple priorities
• Continuous learning mindset