Job Description

objective The Repairify Technical Advisor will provide direct coaching and mentoring to individuals, primarily in our Monterrey, MX location, learning to perform scans, calibrations, and writing reports. Through the use of MS Teams and other technology, the advisor will directly observe work being performed, offering guidance as needed, to ensure all operations are performed correctly. Typically, the advisor will work with small groups of 1-3 people. The advisor will also be assessing performance through demonstration checklists to indicate when a learner has achieved proficiency. Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Observe technicians performing diagnostic or calibration work virtually or in personProvide feedback to the learner as needed to ensure accuracy of workProvide focused coaching on initialization and programming of electronic repair events (EREs)Adapts feedback methods as needed to ensure understandingReviews learner output for quality controlAssists in the updating/maintenance of tools to measure technician proficiencyReinforce policies and procedures for the asTech® TechnicianStudies relevant materials and new vehicle systems through own researchConsistently make decisions that are in direct alignment with Repairify core valuesOther Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications:3+ years experience in the asTech role being mentored (i.e., Remote Technician)Demonstrated ability to perform work at a very high level in both quantity and qualityStrong communication skillsDesire to help others be successful Preferred Qualifications:ASE/I-CAR certificationsExpert automotive repair mastery across multiple vehicle makes Supervisory responsibilitiesThis role has no supervisory responsibilities. Work environmentThis job operates in remote (typically home) location. Appropriate office space and Internet is required. Physical demandsRequirements also include occasional lifting/carrying of 25 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles. Travel requiredTravel is not required but there may be some opportunities for it. Work authorization/security clearance requirementsN/A Affirmative Action/EEO statement The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company will also consider qualified applicants with criminal history in a manner compliant with federal, state and local laws.