Job Description

We’re looking for anexperienced Technical Account Specialist to manage our Sinclair, Inc. key digital account business. You will own the technical relationship with our clients and play a key role in ensuring clients grow within the Compulse platform and get the most value from our services. This candidate needs to be able to work cross-functionally with Sales, Product/Engineering and Operations. This position reports into the Assistant Vice-President, Customer Service Operations.

Responsibilities：

• Serve as a technical expert on key accounts utilizing various Programmatic Demand Side Platforms within the OTT, Display & Video and Geofencing environments.
• Must be comfortable communicating with clients on all platform levels (phone, email, etc.)
• Responsible for communicating technical issues and solutions to internal stakeholders and clients on a necessary basis regarding programmatic campaign setups errors or best practices.
• Must be able to understand and communicate advanced platform and technical concepts to non-technical stakeholders.
• Be a key point of contact for technical escalations to engineering/product/operation teams and see issues through to a timely resolution.
• Partner with Sales, Account Management, Product/Engineering and Operations to execute strategy and address client technical needs. Be a team player.
• Must have high proficiency in reporting and be able to interpret analytics to monitor campaign performance and be able to report metrics to sales leads and clients
• Educate Sinclair, Inc sales teams on Compulse advertising offerings
• Must be comfortable training and mentoring other members of the account management team

Skills:

• Bachelor’s Degree in related field
• 3+ years of experience working with a DSP and familiarity setting up deals in a DSP
• 3+ years in a client facing role
• Experience with Xandr, GroundTruth, Beeswax, and Yahoo! DSPs
• Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities
• Experience collaborating across teams both domestic and international
• Strong knowledge of the overall ad tech landscape
• Familiarity with the Over-The-Top content environment preferred
• In depth knowledge of measurement and attribution vendors such as TVSquared
• High level of proficiency with MS Excel
• Excellent communication, analytical and problem-solving skills

The base salary compensation range for this role is $82,400 to $103,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.