Looking for a role where you can combine technical expertise, relationship management and business development?
We're seeking a Technical Account Manager to join our Process Cleaning Solutions team, supporting some of Victoria's largest dairy and food manufacturing customers, based in Warrnambool servicing the Southwest Victoria region. This role offers the opportunity to partner with major producers, solve technical challenges and drive commercial growth across a well-established customer portfolio.
This is an ideal opportunity for someone with experience in dairy, food, beverage or industrial chemicals who enjoys being customer-facing and wants to build long-term relationships while identifying opportunities for growth.
This role is ideally based in Warrnambool, however we are open to candidates located in the Southwest region of Victoria. Regular customer travel across the region forms part of the role.
This role sits at the intersection of technical consulting, account management and business development.
You'll be responsible for managing customer relationships, supporting technical service delivery and identifying opportunities to grow revenue and profitability. Acting as a trusted advisor, you'll work closely with customers to understand their operations, troubleshoot challenges and deliver solutions that create long-term value.
You'll also help drive business growth through new product opportunities, customer engagement and lead generation across existing and prospective accounts.
Who are we looking for?
IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.
Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).
If this sounds like you, we’d love to hear from you!
At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.

IXOM has a world-class heritage spanning over 100 years, and we play a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.
IXOM is supported by over 1,300 people globally and its operations span across four continents and nine countries, with headquarters in Melbourne, Australia.
Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).
Everything we do, from the products we make and source, to the supporting services we deliver, is underpinned by unique in-house expertise and capabilities, and a steadfast commitment to safety, innovation and quality.
From the fresh water you drink, to the chemicals for thriving industries, to the ingredients in your food and personal care items, and to the roads you drive home safely on, IXOM is a part of your everyday - we’re behind every life.