IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com
The Systems Engineer IV (Technical Account Manager) is a senior technical authority responsible for the architecture, engineering, implementation, optimization, and strategic advancement of IGT's enterprise gaming solutions and infrastructure. This role serves as a recognized subject matter expert across multiple technology disciplines including IGT products, Casino floor communication, Windows and Linux operating systems, database technologies, virtualization, storage platforms, networking, cybersecurity, cloud technologies, automation frameworks, AI initiatives, and containerized environments.
Working independently and influencing cross-functional teams, the Technical Account Manager leads the most complex customer deployments, infrastructure modernization efforts, enterprise architecture initiatives, and critical production escalations. This role works closely with executive leadership, product management, software engineering, project management, compliance teams, and strategic customers to ensure highly available, secure, scalable, and supportable gaming environments.
The Technical Account Manager is expected to take ownership of complex technical outcomes from discovery through implementation, escalation, stabilization, and continuous improvement. This role establishes engineering standards, drives technology strategy, mentors engineering teams, champions automation and AI adoption, and serves as the accountable technical escalation resource for business-critical customer issues.
Strategic Technical Leadership
Enterprise Architecture & Solution Engineering
Infrastructure & Platform Support
Networking & Security
Major Incident & Escalation Management
Automation & Innovation
Customer & Executive Engagement
Preferred Qualifications
Operating Systems
Cloud & Container Technologies
IT Service Management
Automation & DevOps
Databases
Virtualization & Storage
Networking
Special Requirements
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including skills, experience, education, and geographic location. These factors may result in variation in starting pay. The estimated starting compensation range for this role is $110,000 – $125,000 USD, based on a good-faith assessment at the time of posting. Actual compensation may vary. IGT complies with all applicable pay transparency and compensation laws and collective bargaining agreements, where applicable.
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.
IGT is the global leader in gaming. For more information, please visit www.igt.com
IGT is a leading global provider of gaming, digital and financial technology solutions, formed through the combination of International Game Technology PLC’s Gaming & Digital Business and Everi Holdings Inc. IGT’s offering spans gaming machines, game content and systems, iGaming, sports betting, cash access, loyalty and player engagement solutions, enabling it to deliver integrated, customer-centric experiences across land-based and digital environments. Organized into Gaming, Digital and FinTech business units, IGT drives innovation, efficiency and value for casino, digital and hospitality operators worldwide. The company is headquartered in Las Vegas.
