We're looking for an experienced Technical Account Manager to join our Delivery team, acting as the trusted technical advisor and senior customer-facing representative for a key Federal client. In this pivotal role, you'll be the primary interface between the Department, our delivery teams, project teams and other service providers, to ensure strong alignment between business objectives and service outcomes and driving continuous improvement across the Department's ICT environment.
Reporting to the Customer Delivery Manager, you will bring strategic technical insight, relationship management expertise and service leadership to a complex, multi-vendor SIAM environment.
A seasoned ICT service delivery professional who thrives on building trust, solving complex problems and translating technical detail into clear business language, who will bring:
NEC has a rich history of bringing humanity and tech with our vision to orchestrate a brighter life; we are committed to your personal and professional development.
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at http://www.nec.com
NEC's Strengths and Competencies
・Named "2017 Global 100 Most Sustainable Corporations in the World" an Index Listing the World’s 100 Most Sustainable Corporations
・Named one of the "World's Top 100 Most Innovative Organizations for 2016" by Thomson Reuters
・Face recognition technology achieved No. 1 in the recent Face in Video Evaluation (FIVE, *1) testing performed by the U.S. National Institute of Standards and Technology (NIST) (*2)
(*1) https://www.nist.gov/programs-projects/face-video-evaluation-five
(*2) Results shown from the Face In Video Evaluation (FIVE), the Multiple Biometric Grand Challenge (MBGC), the Multiple Biometric Evaluation (MBE) and the Face Recognition Vendor Test (FRVT) do not constitute endorsement of any particular product by the U.S. Government.
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