SingleStore

Technical Account Manager

SingleStore  •  Portuguese Republic (Onsite)  •  3 hours ago
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Job Description

SingleStore is looking for an Associate Technical Account Manager to join our Technical Account Management team in Portugal. This role is ideal for a technically curious, customer-focused professional who enjoys solving problems, learning new technologies, and helping enterprise customers successfully operate complex data platforms.

As an Associate TAM, you will partner with experienced Technical Account Managers to help customers successfully adopt SingleStore, optimize production environments, and build long-term technical relationships. This is an excellent opportunity to develop expertise in distributed databases, cloud infrastructure, Kubernetes, and enterprise customer management.

What you'll do:

  • Support enterprise customers post-sales.
  • Assist with onboarding and product adoption.
  • Build trusted customer relationships.
  • Troubleshoot technical issues.
  • Coordinate with cross-functional teams.
  • Monitor customer health and risks.
  • Recommend technical best practices.
  • Document customer activities and action plans.
  • Track issues through resolution.
  • Grow expertise in cloud and database technologies.

Your Experience:

  • Bachelor's degree or equivalent experience.
  • 1–3 years in a customer-facing technical role.
  • Strong troubleshooting skills.
  • Basic knowledge of SQL, Linux, or databases.
  • Familiarity with cloud platforms (AWS, Azure, or GCP).
  • Exposure to Kubernetes is a plus.
  • Strong communication skills.
  • Organized and detail-oriented.
  • Eager to learn new technologies.
  • Enterprise SaaS experience is a plus.
SingleStore

About SingleStore

The core of all AI, business intelligence and applications is data — various bits and bytes that come in all different formats. Only when we sift through this data, reason with it and build on top of it in real time does it give way to vast amounts of information and knowledge.

Real-time insights are key to the way we live our lives today; the way we entertain ourselves; the way we listen to music; the way we order groceries. Real-time insights keep your BI tools fresh; they keep your ride-sharing app with the most current price; and they ensure you never miss a fraudulent payment.

SingleStoreDB is the world’s only database that empowers users to transact, analyze and search data in real time. It empowers the world’s makers to build, deploy and scale modern, intelligent applications — backed by streaming data ingestion, a unique table type that supports both transactional (OLTP) and analytical (OLAP) workloads, limitless point-in-time recovery and a distributed (shared-nothing), MySQL-compatible architecture.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
San Francisco, California
Year Founded
2011
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