Veeam Software

Technical Account Manager

Veeam Software  •  Bangkok, TH (Onsite)  •  6 hours ago
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Job Description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

  • Provide input to the writing of proposals and Statements of Work
  • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
  • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
  • Assist with assessment and design of solutions
  • Assist with Veeam Software solution implementation effort estimation
  • Assist with post-installation issues
  • Create white papers, solutions guides, best practices, custom documentation, etc.
  • Deliver onsite knowledge transfer on Veeam Software solutions
  • Assist in the selling of Professional Services
  • Document configuration and completed activities
  • Analyze installed environments and guide optimal Veeam Software configurations
  • Facilitate communication between client and Veeam support
  • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
  • Provide input for improvement of process and documentation
  • Overnight travel to meet company goals and objectives
  • Perform other duties, as assigned

What You’ll Bring

  • VMware VCP, Microsoft MCSE or equivalent experience
  • Prince 2, ITIL, PMP, or equivalent experience
  • Bachelor’s Degree in technology required (A combination of education and experience will be considered)
  • Hands-on experience with Veeam’s Core products
  • Proven Consulting and Project Management experience
  • Excellent communication, interpersonal and relationship-building skills
  • Responsible for understanding customer needs and architecting an appropriate solution.
  • Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
  • Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
  • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
  • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
  • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
  • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
  • Experience with Data Management, Data Protection, Data Analytics
  • Extensive experience with Data Center, Business Continuity and Operating Systems
  • A proven track record of success (Attitude, Competency, Activity Levels)
  • Experience successfully managing multiple simultaneous projects and accounts
  • Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Veeam Software

About Veeam Software

Welcome to Veeam’s LinkedIn page.

Follow us here for company news, product updates, events and more.

Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.

Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 67% of the Global 2000, that trust Veeam to keep their businesses running.

Radical resilience starts with Veeam.

Learn more at www.veeam.com or follow Veeam on X @veeam.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Seattle, WA
Year Founded
Unknown
Website
veeam.com
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