Technical Account Manager
Drive technical excellence and client success in the automotive coatings sector.
KwaZulu-Natal | R35,000 - R45,000 per month
About Our Client
A global leader in refinish and industrial coatings, known for innovation, quality, and technical expertise. The company partners with top automotive manufacturers and body repair networks, delivering high-performance coatings and advanced colour technologies. They pride themselves on customer partnership, sustainability, and continuous improvement.
The Role: Technical Account Manager
This role combines technical support, account management, and business development. You'll serve as the key point of contact for clients across KwaZulu-Natal and surrounding regions, ensuring customer satisfaction through technical guidance, training, and operational excellence. You'll also support regional growth by driving market share and strengthening client relationships within the refinish collision segment.
Key Responsibilities
Minimum 5 years experience in technical support or customer service within the refinish collision industry
Qualified spray painter certification essential
Provide first-line technical support, including audits, ratio analyses, and training plans
Conduct product demonstrations and technical sessions for distributors and MBRs (Manufacturer-Approved Body Repairers)
Build and maintain strong client relationships to support business retention and growth
Execute segment strategies and contribute to achieving regional targets
Gather and report competitive intelligence at distributor and MBR levels
Support business reviews and update clients on new tools, products, and proposals
Ensure delivery of regional sales and performance objectives
About You
5+ years of relevant industry experience in the refinish collision or coatings sector
Qualified spray painter with strong technical knowledge of MBR and distributor operations
Excellent communication, presentation, and relationship-building skills
Commercially astute with proven ability to meet financial and growth targets
Proficient in Microsoft Office and collision software systems
Self-motivated, organised, and able to manage multiple accounts
Willingness to travel locally and internationally
Collaborative, results-driven, and strategic in approach
Welcome to The Legends Agency!
We are a premier Employer of Record (EOR) partner dedicated to helping global businesses build and manage exceptional teams in South Africa.
Our comprehensive, full-service solutions empower organizations to navigate the complexities of local employment while ensuring compliance, efficiency, and cost-effectiveness.
At The Legends Agency, we specialize in connecting international companies with top talent in South Africa, streamlining the hiring process, and managing payroll, compliance, and benefits seamlessly.
Our commitment to excellence ensures that our clients can focus on their core business while we handle the intricacies of workforce management.
Whether you’re looking to expand your team or establish a presence in the region, we provide tailored solutions that meet your unique needs. Let us help you create a legendary team that drives success and innovation.
We can save you money on salaries and social premiums and provide you with skilled English-speaking talent.
Explore more about our services at www.the-legends-agency.com or Mail us for details anthony.kettle@the-legends-agency.com.
