Job Description

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.

AP is seeking an operationally driven and technically minded professional to help scale the AP’s ability to license its world-class journalism as data to non-media customers. The Technical Account Manager will be responsible for the technical onboarding, process management and relationship coordination across a variety of data marketplaces, working as part of the Americas Revenue team. This is a cross-functional position requiring strong organizational and project management skills. The successful candidate will collaborate closely with AP’s Strategic Partnerships, Revenue, Product, Technology and Legal teams, ensuring smooth integrations and operational excellence at scale. You enjoy building systems, improving workflows and solving technical-operational challenges that enable new growth and revenue opportunities.

What you will do:

• Serve as the day-to-day operational lead for AP’s presence across data marketplaces, including as initial and primary POC for inbound inquiries and inbox management.

• Act as primary point of contact for operational and technical interactions with marketplace teams

• Coordinate technical onboarding, integrations and payment processes with external marketplace providers and internal stakeholders

• Maintain and update marketplace listings and data assets in collaboration with stakeholders

• Develop and document workflows, onboarding guides, and operational playbooks to support scalability

• Help implement systems for data refreshes, access controls, monitoring, and issue resolution to ensure reliable delivery

• Build working knowledge of data marketplace platforms such as Snowflake, AWS Data Exchange, Databricks, and Google Cloud Marketplace, including their capabilities and business models.

• Track, escalate and help resolve marketplace-related operational or technical issues

• Partner with Strategic Partner Managers to support technical assessments and post-launch maintenance

• Collaborate with Revenue and Product teams to translate operational metrics into business insights, inform pricing strategies and identify opportunities for growth

• Ensure all marketplace activities adhere to AP’s highest standards of data governance, licensing and privacy

• Collaborate with Legal and Technology teams to align data usage terms, access permissions and security protocols

• Identify process gaps and recommend operational enhancements to improve scalability, transparency and efficiency

• Track marketplace performance and operational metrics, generating regular reports for internal stakeholders

• Analyze usage data, partner feedback, competitor offerings and market trends to recommend improvements to AP’s marketplace strategy

• Share learnings and insights across internal teams to inform product and partnership decisions

Who you are:

• 5+ years of relevant experience in data operations, marketplace management or platform partnerships within technology, media or data-as-a-service industries

• 3+ years delivering large and complex programs - owning the business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to land business impact

• 3 years + experience in building systems & solutions within a highly regulated environment

• Demonstrated ability to manage cross-functional projects involving technical, legal and business teams

• Proven experience creating and maintaining scalable operational processes

What will set you apart:

• Excellent organizational and communication skills, capable of translating technical details into clear business terms

• Strong understanding of data infrastructure, APIs, metadata management and marketplace ecosystems

• Experience with platforms in the data and cloud computing ecosystem (Snowflake, AWS Data Exchange, Databricks, and Google Cloud Marketplace, etc.)

• Self-starter with strong analytical, documentation and problem-solving abilities

• Familiarity with data licensing, rights management or content distribution

• Bachelor’s degree in information systems, data management, business or related field

Location

This position follows a hybrid work model based in AP’s New York headquarters. AP employees are onsite three days a week, Tuesday, Wednesday and Thursday.

Salary & Benefits:

The anticipated salary range for this position is $115,000– 125,000, based on a candidate’s skills, qualifications and location.

The Associated Press offers comprehensive benefits, which include:

• Competitive medical, dental and vision coverage

• Retirement benefits

• Company paid life insurance

• Paid vacation and sick days

• Paid parental leave for any new parent

• Mental well-being resources

Application deadline is Wednedsay February 18, at 11:59PM ET.

AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.