Company: Glass America
Johnson City, Tennessee
We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service. This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.
Education and/or Experience Required
High School Diploma or GED preferred
2+ years of related work experience.
Required Skills/Abilities
Strong work ethic
Mechanical ability and aptitude
Attention to detail
Ability to work independently with little to no supervision
Punctual
Clean background check and good driving record
Ability to lift and carry large, heavy objects (up to 75 pounds)
Automotive experience is a plus.
Ability to use mobile app for work orders and parts inventory
Other Requirements
Occasional: Climbing, Crouching, Stooping, and Keyboarding.
Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching
Constant: Repetitive Motion
Valid Driver’s License
Possesses basic tools.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
What Glass America offers you:
Full Time (30 or more hours per week) employees enjoy
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
