At UA Brands, we’re changing the way healthcare and culinary professionals get dressed. For over 40 years, we’ve created stylish, high-performance uniforms designed to empower those on the front lines. Our apparel breaks the mold, combining brilliant design with real-world function. Join a team that values creativity, impact, and community, and help us redefine uniforms that don’t conform.
UA Brands is seeking an outgoing, friendly Tech Support/Help Desk & Service Delivery Associate-Level 1 with a high focus on customer service to join a high-performing team. This role serves as a frontline resource for employees needing day-to-day technology assistance. This role provides first-level technical support through the IT hotline and Help Desk ticketing system, troubleshoots common hardware, software, access, and connectivity issues, and coordinates escalation to other IT team members as needed.
The position also supports hardware and software deployment, employee onboarding, IT asset management, technical documentation, preventive maintenance, and technology projects. Working closely with local and remote IT professionals, the Associate helps ensure employees receive timely, professional, and effective technology support while contributing to reliable day-to-day IT service delivery.
Just a short distance from the beautiful Fort Lauderdale beaches, our home base of South Florida is a perfect reflection of our customer population and culturally rich and diverse team. These on-site, business-critical roles are the backbone of our success. Join other team members in the spacious Quad for lunch or enjoy our ongoing team member activities.
UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
We are a Drug-Free Workplace.
UAUniform Advantage Brands sees incredible opportunities to impact society through our business. We can positively affect the environment, foster inclusion and diversity, and feed positive cultural health movements all through uniforms. By thinking of how they are made, how they are acquired, how they are discussed and of course what they look like, we can move the industry, culture, and the healthcare profession forward.
With our Mission of Brilliant Design for All, we are reinventing the way Healthcare gets dressed. UA has Uniforms that don't Conform.
Exceeding customer expectations: For the past quarter-century, our name has been synonymous with fashion-forward specialty apparel at great values; long-lasting product performance and above all, strong customer satisfaction. We treat customers warmly, respectfully and fairly…always striving to surpass their expectations.
We’ve grown from a single South Florida uniform store in 1985 to 26 locations across the U.S.; multiple e-commerce website and catalog operations; and hundreds of employees strong.
It’s all thanks to our talented team members, who include:
>Our personable, knowledgeable retail store team that brings the UA Brands shopping experience to life for hundreds of thousands of customers working in vital industries like healthcare and food service.
>Our efficient, hard-working distribution team, based in Lithia Springs, Georgia, that makes sure the right products are picked, carefully packed and shipped to thousands of customers quickly and efficiently.
>Our corporate team that supports us with design, manufacturing, inventory management, sales, technology, human resources, marketing, customer service and financial expertise to keep us running smoothly and successfully.
