Job Description
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Job Purpose
We are looking for a highly capable Tech Business Partner – Digital Commerce to drive technology-enabled business transformation in China, with a particular focus on scalable digital commerce platforms (including Douyin social commerce), AI-driven content and operational technologies, and continuous advancement of standardized operating systems and integrated business procedures that capture, systematize, and evolve China innovation for deployment across markets.
The ideal candidate is an influential communicator with strong learning agility, commercial acumen, and the ability to operate effectively in fast-paced and ambiguous environments. This individual will play a key role in building scalable business technology capabilities that align China innovation with global technology standards.
Key Responsibilities (Recommended: 10 bullet points maximum)
• Partner with business leaders and act as the voice of Technology in business and global governance forums, translating strategic priorities into technology roadmaps and scalable digital solutions that drive growth.
• Lead end-to-end demand management, including requirement shaping, business case development, prioritization, and alignment with enterprise architecture and investment governance.
• Manage complex cross-functional programs and projects, ensuring delivery of agreed scope, timeline, budget, and business outcomes while ensuring architectural integrity and enterprise alignment.
• Identify, evaluate, and introduce emerging technologies such as generative AI for content production, intelligent automation, advanced analytics, and content technologies to solve business challenges and unlock new opportunities.
• Drive value adoption and benefits realization by establishing KPIs, tracking frameworks, and change management plans to ensure successful business embedding.
• Translate complex technical concepts into business language, articulate reusable technology capabilities, and define scalable solution patterns for regional deployment.
• Lead the technology enablement of digital commerce and content-driven capabilities, including Douyin operating models, content factory platforms, and consumer engagement solutions.
• Define and socialize the technical playbook, ensuring Douyin and D-commerce capabilities are designed for replication across markets.
• Build strong relationships and influence stakeholders across business, Digital & Technology, global teams, and external partners.
• Promote agile ways of working, product thinking, and continuous improvement to accelerate innovation and enhance delivery effectiveness.
Scope of Accountability
Direct business impact: Shape and deliver initiatives that enable significant growth across Digital Commerce, Douyin, and content-led business models.
Technology strategy: Own business-facing technology roadmap and demand portfolio for key commercial capabilities.
Innovation enablement: Introduce and scale AI, automation, and data-driven solutions embedded into core business processes.
Value realization: Establish and govern value tracking frameworks to ensure measurable business outcomes.
Technology advocacy: Represent China Technology interests in global Digital & Technology governance, ensuring China requirements and innovations shape global platform roadmaps.
Cross-functional leadership: Coordinate internal teams and external partners to deliver strategic capabilities end-to-end.
Knowledge/ Education / Experience Required
A. Educational Background
Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline. MBA or advanced degree preferred. The ideal candidate will have developed a strong combination of technical expertise, business partnership capability, and leadership experience in innovative and fast-moving environments.
B. Job-Related Experience
Proven experience as a Technology Business Partner, Product Manager, Consulting Manager, or related role at a senior level.
Strong understanding of digital commerce, social commerce, and content-driven business models, particularly within the Douyin ecosystem.
Solid technical foundation with experience in enterprise applications, system integration, cloud platforms, data, and AI technologies.
Demonstrated success in demand management, portfolio prioritization, and strategic roadmap development.
Strong project and program management experience delivering complex business transformation initiatives.
Experience designing reusable platform architectures and rolling out digital capabilities across multiple markets or regions is highly preferred.
Proven track record in value adoption, business change management, and benefits realization.
Excellent ability to communicate technical concepts in business terms and influence senior stakeholders.
Experience working in fast-paced, ambiguous environments with strong learning agility.
Experience in FMCG, Consumer Health, Retail, or Digital Commerce industries is highly preferred.
C. Other Job-Related Skills/Background
Strong business acumen and the ability to connect technology investments to commercial outcomes.
Excellent communication, storytelling, and executive presentation skills.
Mature stakeholder management and influencing capability across all organizational levels.
Strong analytical and structured problem-solving skills.
Familiarity with Agile, Scrum, and product-centric ways of working; relevant certifications are a plus.
Ability to simplify complexity and build repeatable, scalable technology solutions.
Curiosity and learning agility to continuously explore emerging technologies and new business models.
Entrepreneurial mindset with creativity, determination, and passion for innovation.
Job Posting End Date
2026-07-09
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
