Jobgether

Tech Manager - SRE

Jobgether  •  Federative Republic of Brazil (Onsite)  •  22 hours ago
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Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Tech Manager – SRE in Brazil.

This is a high-impact technical leadership role responsible for shaping and scaling Site Reliability Engineering practices within a fast-growing B2B SaaS environment. You will play a central role in evolving operational maturity, ensuring system reliability, and enabling the company’s next phase of global scalability. The role combines hands-on technical depth with people leadership, focusing on building a culture of reliability, observability, and data-driven decision-making. You will lead initiatives across incident management, SLO/SLI implementation, and error budget governance while transforming operations into a strategic driver of product excellence. Working closely with engineering, product, and customer-facing teams, you will help bridge technical operations with business outcomes. This is a remote-first position designed for a leader who thrives in complex, high-scale, and high-responsibility environments.

Accountabilities:

  • Lead the design and implementation of modern SRE practices, including SLOs, SLIs, error budgets, and blameless postmortems.
  • Build and scale a reliability engineering culture that integrates engineering, operations, and customer feedback into a unified system.
  • Oversee incident management and response processes, ensuring clear communication, rapid resolution, and continuous learning from failures.
  • Develop and evolve observability frameworks, runbooks, and monitoring systems to support global-scale operations.
  • Drive Customer Reliability Engineering practices by connecting customer support insights to product and engineering roadmaps.
  • Establish data-driven operational governance using reliability, performance, and DORA metrics to guide engineering decisions.
  • Lead, mentor, and develop technical teams, growing future tech leads and engineering leaders within the organization.
  • Collaborate with senior stakeholders to align reliability strategy with product, business, and customer success goals.
  • Champion the adoption of AI-driven operations, including copilots, agents, and automation in incident management and support workflows.

    • Requirements:

    • Proven experience leading technical teams in cloud-native environments such as DevOps, SRE, or Cloud Operations.
    • Strong background in AWS architecture, including observability, security, scalability, and cost optimization.
    • Hands-on experience with modern SRE principles, including SLO/SLI management, error budgets, and incident response frameworks.
    • Experience leading major production incidents, including executive-level communication and coordination.
    • Strong people management experience with a focus on developing high-performing engineering teams.
    • Deep technical understanding of distributed systems, cloud infrastructure, and operational reliability.
    • Experience with Infrastructure as Code (Terraform), CI/CD pipelines (GitHub), and observability tools such as New Relic.
    • Strong communication skills with the ability to translate between technical and executive-level discussions.
    • Experience operating in high-pressure, SLA-driven SaaS environments.

      • Differentials:

      • Experience in SaaS companies with embedded Customer Support + SRE models (e.g., Stripe-like environments).
      • Exposure to AI-driven operations such as agents, copilots, or intelligent automation in incident workflows.
      • AWS certifications (Solutions Architect, Security Specialty, etc.).
      • Experience in multi-geography, high-scale SaaS environments with strict SLAs.
      • Track record of transforming existing teams and processes without disruptive restructuring.

        • Benefits:

        • Remote-first work model with flexibility.
        • Meal and food allowance via flexible card system.
        • Comprehensive health and dental insurance coverage.
        • Home office support allowance.
        • Wellness and mental health support programs.
        • Education and professional development support.
        • Life insurance coverage.
        • Extended parental leave policies (including maternity and paternity benefits).
        • Total Pass fitness and wellness access.
        • Birthday day off.
        • Strong influence on strategic decisions in a high-growth environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether

About Jobgether

Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.

We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.

Our purpose is to make remote job search guided and intentional.

Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Brussels, BE
Year Founded
2020
Website
jobgether.com
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