Old Greenwich Service Station

Tech Lead

Old Greenwich Service Station  •  Old Greenwich, CT (Onsite)  •  2 months ago
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Job Description

🚀 About Us

We’re not building a traditional car wash company — we’re building something smarter, faster, and far more scalable. Our vision is to become a technology-powered, experience-driven brand that redefines how automotive service works across multiple markets. From kiosks and automation to customer engagement and operations, we're engineering something unique — and we need a hands-on builder to help wire it together.

🔧 The Role

We're hiring a Tech Operations Lead to be the driving force behind our infrastructure, tools, and systems. This isn't a strategy-only job. You’ll take real problems — broken gates, failed kiosks, clunky processes — and turn them into clean, scalable solutions. You'll help design, fix, integrate, automate, and ultimately lead the execution of our entire back-end tech and systems ecosystem.

💼 What You’ll Do

  • Build and own tech systems at our locations (hardware + software)
  • Troubleshoot and fix operational tech: Wi-Fi, cameras, POS, kiosks, gates
  • Implement and maintain automations (e.g., Zapier, Google Sheets workflows, dashboards)
  • Source and install new tools that improve customer experience and ops efficiency
  • Manage and coordinate vendors (installers, IT partners, tech service pros)
  • Create dashboards and reports for real-time ops visibility (Tableau, Power BI, etc.)
  • Document major systems for repeatability and scale
  • Collaborate directly with ownership to turn ideas into execution

You Might Be a Fit If You...

  • Are hands-on, tech-savvy, and love solving problems without layers of red tape
  • Have 3–6 years of experience in technical operations, systems integration, or field-based IT
  • Have worked with automation tools (Zapier, Power Automate), spreadsheets, dashboards, and cloud tools
  • Are comfortable with some physical tech (routers, security cams, kiosks, low-voltage systems)
  • Thrive in fast-paced, unstructured environments where you own the outcome
  • Want to help build a brand from the ground up and leave your fingerprint on how it runs
  • Bonus: background in car wash, QSR, multi-unit retail, or logistics

🎯 Why Join Us

  • Direct access to leadership
  • Real ownership of your projects
  • Competitive compensation with long-term growth
  • Chance to shape and scale a high-performance tech-forward company
  • Work on real things, with real impact, every single day
Old Greenwich Service Station

About Old Greenwich Service Station

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