Job Description

The Emergency Department (ED) Technician provides essential direct and indirect patient care support under the supervision of a Registered Nurse (RN), playing a critical role in maintaining a safe, efficient, and patient-centered environment within the ED

The ED Technician performs a wide range of direct patient care activities, including vital sign assessment and documentation, completion of 12-lead EKGs, and bladder scans. This role involves assisting patients with activities of daily living (ADLs), such as personal hygiene, mobility, and toileting, and providing constant observation for high-risk patients to ensure their safety and well-being. Clinical responsibilities also encompass phlebotomy, specimen collection and labeling, and performing Point-of-Care Testing (POCT) as delegated. The technician assists with various procedures, including intubations, lumbar punctures, pelvic exams, joint aspirations, wound care, eye/ear irrigations, suture/staple removal, and foley leg bag application. A key aspect of the role is supporting orthopedic procedures , which includes the application of traction, OCL splints, and C-spine immobilization, along with providing patient education on the proper use of orthopedic devices and crutch walking. Additionally, the technician assists with patient triage activities under the direct supervision of an RN.

Beyond direct patient care, the ED Technician is integral to operational support and emergency preparedness. This includes maintaining a clean, organized, and well-stocked patient environment, encompassing cleaning and stocking patient rooms and supply areas, and assisting with the overall maintenance and inventory of ED supplies and equipment. The ED Technician actively participates in emergency response activities, such as code blue alerts, decontamination (decon), and Mass Casualty Incident (MCI) response. Effective communication with the healthcare team regarding patient status and delegated tasks is essential. The role also contributes to departmental development by assisting with orientation, training, and quality assurance initiatives. The ED Technician must demonstrate knowledge of growth and development principles across the life span, adapting care to meet age-specific patient needs. The role requires the ability to adapt to unpredictable situations and work flexible hours, including days, evenings, nights, weekends, and holidays.

About Us

Specialists in the Department of Emergency Medicine at Mayo Clinic Phoenix treat a variety of life-threatening illnesses. We are a Magnet accredited hospital that is also a Comprehensive Stroke Center with the availability of a Cath Lab 24/7. Staffed by board-certified physicians, registered nurses, Emergency Medical Technicians, dedicated ED pharmacists, RN case managers and social workers, and other specially trained staff, that are accessible to treat anyone seeking emergency care.

Mayo Clinic Arizona’s Emergency Department treats a growing number of patients each year. As the surrounding communities continue to expand, the department is outfitted with advanced, innovative patient‑care equipment that empowers staff to deliver the highest quality of care.

56 bed emergency department equipped with:

• 4 major medical rooms
• 4 mental health rooms with garage doors for patient safety
• One highly infectious room
• Safe Baby Haven
• Large staff breakroom with attached patio
• Modern and clean design with natural light

The top 5 reasons why working as Emergency Department Staff at Mayo Clinic is transformative

1. Opportunities for professional growth We promote the professional and personal growth of all our nurses. We are committed to offering a variety of professional development opportunities to help our staff advance their careers and obtain their future goals, along with the benefit of an expansive Career Investment Program.
2. A strong teamwork mentality. Our team provides care to a wide variety of complex acute illnesses. We don’t expect you to know it all or to do this on your own, but we value a strong skilled team of staff who support and depend on each other with respectful and trusting relationships.
3. Support and resources to be able to deliver excellent patient care to your patients. As an ED staff member you are given the tools to provide care to acutely ill patients that you want to give and that they deserve. Emergency medicine can be very fast paced, but we value thorough, timely, and safe care to all of our patients.
4. Value diversity and equity. We respect different experiences and styles from all our staff that empowers each other’s voices and promote advocacy. Our department is a safe space for our employees for acceptance of others from many diverse backgrounds.
5. High standards for a safe workplace. Emergency Departments are unpredictable. We are committed to a culture of safety for all of our staff. We are equipped with the skills, staff, and resources to ensure a safe working environment for not only us but also our patients, with a zero-tolerance policy for workplace violence.

Come join the #1 Hospital in Arizona!

To learn more about the ED from staff members, please watch this video:

https://www.youtube.com/watch-v=hUExqJOSZKM

• High school diploma or GED.
• Minimum one year of patient care experience required.
• Excellent communication skills.
• Works flexible hours that may include days, evenings, nights, holidays and weekends.
• Demonstrated ability to adapt to unpredictable situation within the patient care setting.
• Previous emergency department patient care experience preferred.
• Basic Life Support certification is required upon hire and must be valid for 90 days or greater from start date.
• Maintains Basic Life Support (BLS) competency.
• Emergency Medical Technician (EMT) certification through the Arizona Department of Health Services is required.
  
  Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three completed, please attach as many as are available.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.