Join Our Team at Corserv Care as a Customer Services Support (TEC Services)
Technology Enabled Care (TEC)
Salary: £25,947.47 per annum
Working Hours: 37 per week, Monday to Friday, with 1 Saturday in 4 required to work and therefore a day off in the week
Contract Type: Permanent
Base: Victoria Advent House, Roche, PL26 8LG.
(Combining Office based work & installing TEC services at customer homes).
Other: 80% office duties & 20% installs but tasks tend to be more office based to this role.
Click here to read more about us and what benefits we offer.
About the role: Are you an organised, detail-oriented individual with a passion for supporting people and processes? We're looking for a Customer Support professional to work in a role combining of office-based customer support functions, and when required working within people’s home to install TEC equipment.If you're looking to grow your career in Customer Services and TEC Care within a supportive and fast-paced environment, we’d love to hear from you.
Role Purpose: This is an essential role in supporting people in Cornwall to return to or remain in their homes and to be as safe and independent as possible with the use of TEC (technology enabled care), such as the Lifeline alarm systems and other (TEC) equipment.
What you'll be doing:
About you:
Qualifications & experience essential criteria:
Duties will be proportioned out on a rota basis and flexibility will be essential in order to meet the needs of our TEC service and customers.
Trusted – Positive – Innovative – Collaborative – Join us
It’s a great time to work with us at the Corserv Group. We are proud to be contributing to a brighter future for Cornwall with exciting plans to generate growth and opportunity across the County and beyond. We work in collaboration with Cornwall Council to provide the best possible services and care. Whichever business area you join, you’ll be part of a supportive and creative team of professionals. You’ll have a friendly and collaborative workplace and investment in your professional development.
With a diversity of roles across our group of businesses, we’re a great destination for developing your career whilst living in the beautiful county of Cornwall. We are committed to equality and diversity and welcome all applicants from all background and experience.
ABOUT THE TEAM
Corserv Care is part of the Corserv Group (a Cornwall Council Company). Corserv Care brings together existing services, TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café and Employment Services under one brand, to improve the quality, capacity and resilience of the care market in Cornwall.
Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check.
To apply: It’s really easy to apply for our roles – simply click on the link below where it says APPLY to create a candidate profile, answer the screening questions and upload a CV.
Closing date: Midnight Sunday 24th May 2026.
Corserv Care look forward to receiving your details and we will respond to your application.
Due to the large number of applications, we will be viewing applicants on a daily basis and we may contact you before the closing date to invite you to an interview. We may also close the advert early due to a high volume of interested applicants, therefore early applications are recommended.
Thank you for your interest and we look forward to hearing from you soon!
Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand.
Leading the way in delivering the best possible care services, we empower change and enhance quality of life.
Our work is made possible by a committed and creative team, with positivity, innovation, collaboration and trust driving what we do and how we do it.
