Job Description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Schedule-Monday-Friday-Days

Role:
The Department or Site Secretary is responsible for routine administrative support for the assigned Department/Site.

Qualifications:

• High school diploma; Associate’s degree or an equivalent combination of work experience and education
• Minimum of one (1) year of progressively responsible administrative assistant/secretarial experience
• Previous healthcare experience and medical terminology preferred
• Well-developed organizational and computer skills; attention to detail with high degree of accuracy
• Well versed in Microsoft PowerPoint, Word and Excel
• Ability to handle physical workload involved and stress of working in a hospice care organization
• Ability to work independently and prioritize multiple tasks under minimal direction
• Self-starter who completes assignments accurately and in a timely manner
• Strong (verbal and written) communication skills, including face-to-face, telephone, and correspondence
• Must be able to interact successfully with patients and families and other agencies, as needed, presenting a positive and professional image
• Able to demonstrate strong ethical base related to mission, including confidentiality, sensitivity, and flexibility

Competencies:

• Must satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe Company health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Provides routine administrative support for the assigned department(s)/Manager(s).
• Coordinates, schedules and sets-up meetings; prepares agendas/meeting minutes and sends group reminders.
• Manages mailings, duplication and dissemination of information.
• Prepares and processes internal and external correspondence.
• Organizes, maintains and updates departmental files and orders office supplies.
• Anticipates the needs of and provides support for the functions of the assigned department(s)/location(s).
• Assists with presentation handouts, overheads, etc.
• Assists with compiling reports.
• Provides phone coverage when needed.
• Performs other duties as assigned.

Compensation Pay Range:

$18.00 - $18.00

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/