Job Description

This role provides essential administrative support to the Legal and Business Assurance team, helping to ensure the smooth and effective delivery of legal, governance and compliance activities across Heathrow.

You’ll have a genuine interest in developing your knowledge of legal, company secretariat and compliance matters, with opportunities to learn and grow in these areas.

You’ll play an important role in enabling effective collaboration between the Legal and Business Assurance team and colleagues across the business, helping to promote strong governance and risk management practices.

We’re looking for someone who is proactive, highly organised and detail-oriented, with a self-motivated approach and a strong willingness to learn.

This role is based at the Compass Centre, with a requirement to attend the office a minimum of three days per week.

• Coordinate meetings end-to-end, including scheduling, preparing and distributing papers, and tracking actions.
• Support document drafting using templates (with supervision) and coordinate approvals and e-signatures in line with governance requirements.
• Maintain and update Heathrow Group Policies, ensuring documents are clear, accessible and aligned to agreed standards.
• Manage team systems and content, including SharePoint sites, governance pages and document control processes, acting as a key contact for IT-related queries.
• Provide administrative support across the team, including onboarding new joiners and secondees, organising team events and assisting with diaries, presentations and reporting.
• Support operational activities such as purchase orders, budget tracking and supplier liaison, while contributing to continuous improvement and broader legal, governance and risk-related tasks.

• Strong organisational, project management and administrative skills, with excellent attention to detail.
• Highly IT literate, with proven proficiency in Microsoft Office and other business systems.
• Able to manage documents efficiently, ensuring compliance with governance and regulatory requirements.
• Demonstrates a proactive, solutions‑focused approach, can prioritise a demanding workload, collaborate effectively across teams, and work under pressure to meet tight deadlines.

Ideally, you’ll also have:

• Previous legal secretarial experience gained within an in-house legal team or a law firm, and or experience of working within a business assurance, compliance or risk management environment.
• Knowledge of legal documents and terminology.
• Strong academic background with relevant degree (or equivalent qualification) or previous administrative experience.
• Experience of working with third party systems such as Land Registry online services and/or Companies House records.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of HeathrowWorking arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.