Job Description

This role will provide a fully comprehensive administration service to Directors and their team to enable successful delivery of priorities by ensuring targets are met, company processes are complied with, and budget delivered.

• Effectively and efficiently manage the Director’s complex diary and inbox, recognising varying levels of urgency and the importance of different stakeholder groups, prioritising as appropriate.
• Develop and maintain excellent working relationships with the offices of the Executive members, senior stakeholders and other associated areas.
• Prepare and take minutes, tracking actions on behalf of Director and their team members for the various steering committees and governance groups.
• Support the Director and team in preparing document such as PowerPoint presentations, excel spreadsheets, organisation charts through the use of Microsoft/Visio/other applications
• Develop and maintain effective and efficient admin systems including document control, archiving and shared files. Continuous improvement approach for all duties and activities.
• Raise and receipt Purchase Orders on behalf of the team.
• As a super user of ‘My Heathrow’, provide support to the team where required, including coaching others on how to use the system
• Proactively undertake other ad hoc activities to support the Director and team to deliver team objectives.

• Proven track record of providing support to Director level in a fast paced and challenging environment.
• Proven ability to an excellent standard on business software applications (Microsoft word processing, presentation and spreadsheet; internal applications; and other applications).
• Ability to prioritise a demanding workload and changing deliverables.
• High level of customer focus and service.
• Excellent organisational skills and a proven ability to work under pressure to meet tight deadlines.

#LI-Hybrid

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of HeathrowWorking arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.