Kotak Mahindra Bank

Team Member_Comm. Bank HO & Support_0177_6604_1094746_HRR

Kotak Mahindra Bank  •  Kolkata, IN (Onsite)  •  4 hours ago
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Job Description

Team member- gold loans

  • Source new Gold Loan customers and achieve business acquisition targets.
  • Conduct accurate appraisal and valuation of gold ornaments as per company guidelines.
  • Process Gold Loan applications and ensure completeness of documentation.
  • Verify KYC documents and maintain regulatory compliance.
  • Handle disbursement, renewal, part-payment, closure, and release of pledged gold.
  • Manage customer relationships and address customer queries efficiently.
  • Cross-sell relevant financial products to existing customers.
  • Follow up with customers for renewals, overdue accounts, and repayments.
  • Ensure safe handling, storage, and custody of pledged gold ornaments.
  • Maintain branch records, registers, and MIS reports.
  • Support branch operations and contribute to overall business growth.

Preferred Candidate Profile

  • Graduate in any discipline.
  • 0-3 years of experience in Gold Loans, Banking, NBFC, Financial Services, Retail Sales, or Customer Service.
  • Freshers with strong customer handling skills may also be considered.
  • Knowledge of gold appraisal and lending processes will be an added advantage.
  • Good communication and interpersonal skills.
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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