Job Description

Accountabilities and KPIs (8-10 key activities / decisions for which this role is accountable )

No.

Key Accountabilities

1.

Understand the strategic objectives of the business and site, and provides operational inputs to be incorporated into the strategy and roadmap

2.

Provide inputs for the design of the operating model and the SOPs, to ensure operations processes are incorporated appropriately

3.

Oversee the end-to-end operations of the site, ensure adherence to the operating model and SOPs

4.

Provide guidance to the team on managing exceptions and report major exceptions to the Site Security Head

5.

Conduct patrol of the premises using CCTV internally noting results in the daily occurrence log

6.

Oversee the Genetic system to continuously monitor data from CCTVs, sensors and other such automation equipment to deliver continuous surveillance

7.

Oversee the Operations team of Access Control and ensure process adherence; Report deviations to Port Security Head

8.

Oversee the issuing and deactivation of access cards for VIP visitors, first-time visitors, government officials via Kiosks, and other applicable systems

9.

Oversee the business traffic operations to ensure authorization checks of the trucks and other load carrying vehicles/ cargoes using tools including GPS tagging, RFID tagging

10

Act as the first responder to crises/ emergencies/ incidents as per plan; Manage exceptions

11

Partner with the Site Security head to manage the operational interactions and performance assessment of the empanelled partners basis the guidelines; Cultivate strategic relationships with partners

12

Partner with the Site Security Head and impart on the job training to the Site Team

13

Foster an environment of learning, excellence, and innovation within the team

14

Embrace new technological innovations in the field of security

Competencies

Competencies

Proficiency Level (1-4)

A. Behavioral Competencies

Strategic Orientation

1. Connect the dots, visualize the big picture, and recognize long term implications of today’s actions while making decisions
2. Understand organization dynamics / industry trends / financial data and translates this knowledge to articulate business strategies
3. Integrate the interests of the environment, society and communities in one’s actions, decisions and business strategies

2

Entrepreneurial Mind-Set

1. Take initiative to spot medium and short term business opportunities and capitalize on them by taking actions with speed and agility
2. Be comfortable in ambiguous situations, present oneself with conviction and poise, and recover from setbacks with increased energy

1

Stake Holder Partnering

1. Cultivate and leverage formal and informal networks and enduring relationships with stakeholders through respect, trust, and empathy
2. Build strong relationships with existing and potential customers, discover customer needs, take ownership for customer issues and strive to deliver superior customer experience by taking continuous feedback

2

Outcome Orientation

1. Execute tasks efficiently and safely through effective time management, planning, process efficiency and product/service quality
2. Analytically review risks / problems/ issues by assessing their potential impact and developing robust contingency plans
3. Act as a custodian of the organization by taking complete ownership of goals / desired outcomes

2

Transformation Mind-Set

1. Continuously update one’s knowledge and skills in line with changing business dynamics and operating mechanisms, and apply the learning to perform in new or changing contexts
2. Challenge status quo, create a business case for change, align stakeholders and manage challenges of an uncertain environment

2

Innovation Focus

1. Leverage technology to win in the market
2. Build an agile organization (i.e. fluid structure, nimble processes) which responds rapidly to business challenges and market demands

2

Team Orientation

1. Inspire a common vision by fostering teamwork, participate actively in the accomplishment of team objectives, and lead from the front by ‘walking the talk’
2. Encourage differences in opinion and deal appropriately with conflict

2

Employee Development

1. Unlock and channel the potential of employees, provide timely feedback, address performance issues, and actively sponsor their development
2. Build a work environment where high performance and meritocracy are valued

2 B. Role-specific Competencies (4-8 most crucial)

• Security Strategy Management

4

• Intelligence & Vigilance

4

• Executive Protection Management

4

• Asset Protection

3

• Crisis & Incident Management

4

• Risk Management & Audit

4

• Systems & Technology Management

3

• Security Governance

4

• Partner Management

3

Experience & Educational Requirements

EDUCATIONAL QUALIFICATIONS:

(degree, training, or certification required)

Bachelor’s degree

CPP, PSP certifications will be preferred

RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required) 4 – 7 yrs exp in a similar role in mid/large sized organisations