Job Description

As a Crew Member at Wendy-s, you-re part of the family from Day 1. Wendy's is a fast-paced, high-energy environment where everyone on the team works hard and works together to satisfy our customers. We truly enjoy what we do and gain inspiration from each other-s energy and spirit. We will help create the flexible part-time schedule that makes sense for you. And we'll be sure to recognize your contributions to our success.

Here-s what you can expect from us as a Crew Member on our team:

• Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants.
• Flexible schedule - Full-time, or just a few hours a week? We have a schedule to fit your needs.
• Paid Training - First job? Never worked in a restaurant? Our comprehensive training program will make sure you-re ready to deliver great food and great service.
• Perks - FREE MEALS while you-re working, and other benefits like an employee discount program, healthcare benefit options, and a 401(k) plan. Ask about eligibility for all these perks!
  
  

Here-s what we expect from a Crew Member on the team:

• Dependable and have a great smile.
• A positive attitude; you always pitch in and help your fellow crew and customers.
• You want to learn something new and be a part of something good.
• If something doesn't seem right, you make it right.

Here is what a Crew Member must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Use restaurant equipment such as a headset, register or grill.
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you-re proud to work in.

Over 80% of our Shift Managers are promoted from the Crew Member ranks. If you are ready to build a career with us, we will encourage you to develop the right skills, provide the support you need, and give you the opportunity to step into new roles as they become available. There are more opportunities to advance than you can imagine.

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

HAZA Foods is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.

Job Title: Restaurant Crew Member

As a Restaurant Crew Member, you play a vital role in the day-to-day operations of the restaurant. You will work as part of a team delivering exceptional customer service, prepare food items, maintain cleanliness and sanitation standards, and contribute to a positive dining experience for guests.

Key Responsibilities:

1. Customer Service:
   • Greet customers warmly and assist them in placing their orders.
   • Provide recommendations and answer questions about menu items.
   • Ensure prompt and courteous service to enhance the customer-s experience.
2. Food Preparation and Assembly:
   • Prepare and assemble food and beverage items according to restaurant recipes and standards.
   • Ensure food items are prepared and served in a timely manner.
   • Maintain proper portion control and presentation of food items.
3. Cleaning and Sanitation:
   • Maintain cleanliness and organization of the dining area, kitchen, and customer service areas.
   • Follow sanitation guidelines and food safety procedures to ensure a clean and safe environment for customers and staff.
   • Assist with dishwashing and cleaning of kitchen equipment as needed.
4. Teamwork and Communication:
   • Work collaboratively with team members to ensure efficient operations and excellent customer service.
   • Communicate effectively with kitchen staff, servers, and management regarding customer orders and any issues that arise.
   • Support fellow team members during busy periods and contribute to a positive work environment.
5. Compliance and Policies:
   • Adhere to all company policies, procedures, and standards of conduct.
   • Follow health and safety guidelines, including proper handling of food and equipment.
   • Report any maintenance or safety issues to management promptly.
6. Upselling and Promotion:
   • Inform customers about special promotions, new menu items, and upselling opportunities.
   • Encourage customers to participate in loyalty programs or special offers to enhance their dining experience.

Requirements:

• Previous experience in a restaurant or customer service role is preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong interpersonal and communication skills to interact effectively with customers and team members.
• Willingness to learn and follow instructions, with a positive attitude and a strong work ethic.
• Availability to work flexible hours, including evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand, walk, and move around the restaurant for extended periods.
• Lift and carry items weighing up to 25 pounds.
• Stamina to handle busy and demanding shifts.

Benefits:

• Competitive wages and benefits.
• Employee discounts on meals and beverages.
• Training and development opportunities to advance within the company.
• Flexible scheduling options to accommodate work-life balance.

Conclusion: As a Restaurant Crew Member, you are an essential part of the team dedicated to providing exceptional customer service and ensuring the smooth operation of the restaurant. Your contributions in customer interaction, food preparation, and maintaining cleanliness help create a positive dining experience for guests, contributing to the overall success and reputation of the establishment.

Pay Transparency

Pay Range $16.00 - $17.50 / hour

Our company is committed to complying with all applicable pay transparency laws. We recognize the importance of fair and equitable pay practices and the right of employees to discuss and inquire about compensation. We will not prohibit or retaliate against any employee for exercising these rights, and we remain dedicated to ensuring our policies and practices reflect transparency, fairness, and compliance with the law.

Location: 401 Erie Blvd. West, Rome, New York 13440