Job Description

Position Title: Sr. Manager - Corporate Regulatory Affairs

No. of resources required: One

Department: Corporate Regulatory Affairs

Function: Corporate Regulatory Affairs Location: Noida

Reports to (Title): GM – Corporate Regulatory

I. POSITION SUMMARY

• Thie role will be responsible for handling technical area of the various audits conducted by TRAI like M&B, QoS, TCCCPR etc. This role will also require preparing draft responses to various consultation papers/new regulation/licenses released by regulator/DOT/TEC. POI management and interconnection matters in coordination with network. Creating dashboard for tracking key KPIs of the reports submitted to TRAI, audit and improvements in coordination with internal teams

II. PRINCIPAL ACCOUNTABILITIES

• Handling of technical aspect of the Audit process for various TRAI audits
• Study of TEC/TRAI documents/consultation papers/Draft DOT notification/amendments and create draft response in coordination with internal teams, specially impacting TTL line of Business/processes.
• Supporting technical aspect of product evaluation for voice and data.
• validation of various regular/ad hoc reports before submission to TRAI for data accuracy.
• Handling POI management/documentation including coordination with BSNL/MTNL.
• Creating monthly dashboard/presentation for internal reporting and evaluation for process improvement
• Process creation around above activities

III. TOTAL STAFF CONTROLLED – NA

IV. CRITICAL KNOWLEDGE & SKILLS

• Prior knowledge of Voice and data products including BSNL POIs especially wireline products like SIP/PRI/cloud telephony/CPaaS/CCaaS/ILL/VPN/SDWAN etc.
• Cloud technologies and AI certification is essential
• Excellent in MS Excel, Power Point Presentation and Good Analytical mindset

V. KEY DECISIONS

• Monitor & ensure compliance of PMR reporting as per TRAI Regulations, to avoid penalties/financial loss.

VI. PERSONAL CHARACTERISTICS & BEHAVIOURS

• Great Team player
• Good interpersonal and communication skills
• Good listener and communicator
• Self-initiative mindset and result oriented
• Quality and improvement orientation

V. QUALIFICATIONS AND EXPERIENCE

Candidate must be an Engineering graduate who must have hands-on experience in handling various enterprise wireline and wireless technologies. Candidate must be well versed with call routing, POI regulations and cloud-based technologies. Candidates with prior Regulatory functions experience will be preferred.

Minimum 10-12 years’ experience in Telecom.

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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