Job Description

As a Team Member-Investigation, you will be an integral part of our Support Services-Vigilance team, working closely with investigators and other stakeholders. Your primary responsibility will be to provide administrative and operational support during investigations, ensuring a smooth and efficient process. You will be expected to maintain accurate records, manage case files, and assist in the collection and analysis of data.

• Provide administrative support to the investigation team, including document management, record-keeping, and data entry.
• Assist in the preparation and organization of case files, ensuring all relevant information is readily accessible.
• Conduct initial research and data analysis to support ongoing investigations.
• Liaise with external parties, such as regulatory bodies and legal professionals, to gather information and coordinate activities.
• Maintain a high level of confidentiality and ensure compliance with data protection regulations.
• Assist in the development and implementation of investigation protocols and standard operating procedures.
• Support the team in identifying and mitigating potential risks and vulnerabilities.
• Collaborate with other departments to ensure a coordinated approach to investigations.
• Maintain a thorough understanding of relevant laws, regulations, and industry best practices.
• Perform other ad-hoc tasks as assigned by the investigation team lead.

• A bachelor's degree in a relevant field, such as law, business, or criminology, is preferred.
• Minimum 2 years of experience in a similar role, preferably in a banking or financial services environment.
• Strong attention to detail and excellent organizational skills.
• Proficiency in using MS Office suite and other relevant software.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly.
• Ability to work independently and manage multiple tasks simultaneously.
• A proactive and solution-oriented approach to problem-solving.
• Strong analytical skills and a logical mindset.
• Willingness to continuously learn and adapt to changing regulatory requirements.
• A commitment to maintaining the highest standards of confidentiality and integrity.