Job Description

The Fitness Center Manager is responsible for the overall operation, performance, and participant experience of the Team Member fitness facility and wellness program. This role oversees staff, programming, equipment maintenance, vendor relationships, and participation growth while ensuring compliance with safety and health standards. The Fitness Center Manager partners with organizational leadership to promote Team Member health and well-being through innovative fitness and wellness initiatives.

• Oversee daily fitness center operations, including scheduling, cleanliness, facility appearance, and equipment readiness.
• Ensure compliance with all safety, health, and emergency procedures, including OSHA and ADA standards.
• Monitor budget performance, expenses, and revenue or cost-center goals.
• Oversee maintenance, inspection, and repair of fitness equipment and manage vendor relationships for service agreements and upgrades.
• Develop and implement fitness programs, group exercise classes, and wellness initiatives aligned with participant needs and organizational objectives.
• Design and promote wellness challenges, incentive-based programs, and employee engagement initiatives.
• Coordinate wellness events, health screenings, educational workshops, and awareness campaigns.
• Track, analyze, and report participation, engagement, and program outcomes to support continuous improvement and demonstrate program effectiveness.
• Maintain high standards of customer service and resolve participant concerns and conflicts.
• Support participation growth, retention, and engagement initiatives.
• Serve as the primary point of contact for the fitness and wellness program and represent the program in cross-functional meetings and communications.
• Recruit, hire, train, supervise, and develop fitness staff, including fitness specialists and instructors.
• Develop staff schedules and ensure adequate staffing coverage across operating hours.
• Conduct performance evaluations and provide ongoing coaching, feedback, and professional development opportunities.
• Foster a positive, collaborative, and service-focused team environment.
• High school diploma or equivalent required.
• Bachelor's degree in Exercise Science, Kinesiology, Sports Management, Business Administration, Psychology, or a related field preferred.
• Five (5) years or more of experience in fitness center operations, wellness program administration, or fitness management; corporate or on-site fitness experience preferred.
• CPR/AED and First Aid certification required.
• Nationally recognized fitness certification (NASM, ACE, ACSM, or equivalent) required.
• Strong leadership and team management skills.
• Knowledge of fitness programming, exercise equipment, wellness initiatives, and safety standards.
• Customer service, communication, and conflict resolution skills.
• Budgeting, operational management, and program administration knowledge.
• Proficiency with scheduling, participation management, wellness engagement, POS, and CRM systems.
• Ability to analyze participation data and prepare reports to support business decisions and program effectiveness.
• Ability to effectively communicate both orally and in writing.

ADDITIONAL REQUIREMENTS

• Ability to read, write, and communicate effectively in English; bilingual Spanish skills are a plus.
• Ability to follow written or verbal instructions.
• Ability to concentrate, think, learn, and make sound decisions.
• Ability to hear, see, sit, stand, stoop, kneel, crouch, reach, lift, push, and pull up to 50 pounds.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.