Job Description

Team Member

The Team Member/Product Prep is passionate about providing our guests a superior dining experience by maintaining high standards in all food prep and guest service areas.

I. Primary Job Duties

The position of Team Member/Product Prep is responsible for the following major duties and tasks:

1. Creates a World Class Guest Experience

• Greets all guests with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
• Demonstrates company service expectations when preparing service areas.
• Follows the product production schedule and ensures all necessary products and supplies are stocked and available at the prep area.
• Plans and organizes product production based on current inventory needs.

2. Delivers Exceptional Brand Standards, Cleanliness and Safety

• Ensures that all tasks are accomplished in a safe manner.
• Completes assigned housekeeping duties to provide a clean and organized restaurant.
• Ensures that drink systems are operational.
• Ensures the proper rotation of products by adhering to FIFO standards of rotation.
• Follows all food safety guidelines.
• Monitors all food prep products to ensure safety and quality standards. Reports any quality/quantity issues to the Shift Manager.
• Inspects work station and immediately reports equipment malfunction or damage to the Shift Manager.
• Completes In Store Set-Up (ISS) prior to store opening.

3. Communicates Openly With Manager and Team Members

• Listens and follows directions.
• Responds positively to feedback.
• Is honest and courteous when communicating with guests, team members, and managers.
• Communicates positively about the company.

4. Demonstrates Team Work

• Supports the Company values, goals, and work rules.
• Offers help without being asked in all areas of the restaurant.
• Works well with team members.
• Keeps supervisor informed of work related issues.

5. Performs Other Duties as Assigned

• Performs other duties as assigned by Manager/Shift Leader.

II. Technical and Other Skills Required:

1. Must be a 16 years old.
2. Must be eligible to work in the United States.
3. Must be available to work assigned schedule or at least a small distance (e.g. from a supply storage area to a food preparation area)