Job Description

Zurich is currently looking for a Complex Liability Claims Manager for the Multinational General Liability Team. If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.

We are looking for a dynamic leader who will lead and direct a team of technical Claims Professionals in complex primary high exposure auto and general liability claims and litigation involving bodily injury, property damage, personal injury and advertising injury. They will coordinate the work activities of the team, and have responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements.

At Zurich North America Claims we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report to The candidate selected for this opportunity should be able to report into any of our Zurich claims offices or remotely anywhere in the US.

Basic Qualifications:

• Juris Doctor and 5 or more years of experience in the Claims area
  OR
• Bachelors Degree and 6 or more years of experience in the Claims area
  OR
• High School Diploma or Equivalent and 8 or more years of experience in the Claims
  AND
• Customer service experience
• Experience with Microsoft Office
• Experience collaborating across work groups
• Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
• Travel 0-20%

Preferred Qualifications:

• Multinational General Liability Claims experience
• Experience with attritional and mid/high General Liability Claims experience
• Proven experience in analyzing coverage, liability, and damages for commercial casualty claim
• Experience in oversight in handling and managing bodily injury and property damage litigated claims involving premises/operations, products/completed operations claims
• People management experience
• Ability to inspire and influence
• Knowledge and skill in claims handling
• Negotiation experience
• Experience in line of business
• Excellent communication skills
• Analytical skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $96,300.00 - $ 175,000.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-REMOTE