Alfa Laval

Team Manager

Alfa Laval  •  Hamilton, NZ (Onsite)  •  1 hour ago
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Job Description

The Alfa Laval Story:

Every day, we get opportunities to make a positive impact—on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Applicants must possess full and unrestricted New Zealand working rights.

Location: Hamilton, Waikato

Benefits:

  • 25 days annual leave
  • Death & Total permanent disability cover
  • Income protection
  • Perkbox Discounts Portal
  • Financial & Wellbeing Seminars

What you will do:

  • Lead, develop, and motivate a high-performing Service Centre team, fostering a customer-oriented and collaborative culture.
  • Oversee daily operations of the Service Centre, ensuring efficient workflow, resource allocation, and timely delivery of service jobs.
  • Ensure all repair, maintenance, and refurbishment activities meet Alfa Laval standards and customer expectations.
  • Monitor and optimize capacity, productivity, and utilization of people, equipment, and facilities.
  • Support the implementation of new processes, tools, and digital solutions to drive operational excellence.
  • Identify and implement opportunities for process improvement, cost efficiency, and waste reduction.
  • Support and lead local transformation and continuous improvement projects in alignment with Oceania and global strategies.
  • Work closely with the Service Operations Manager - NZ and other Team Managers to ensure seamless service delivery and resource sharing across the region.
  • Liaise with Coordination, Field Service, Sales, Customer Support Centre, and other internal stakeholders to support customer needs and business objectives.
  • Support proactive service sales and lead generation in collaboration with relevant teams.

What you Possess:

  • Proven leadership experience in a technical or service centre environment.
  • Strong people management, coaching, and development skills.
  • Solid understanding of mechanical engineering, repair processes, and quality standards.
  • Demonstrated commitment to safety, quality, and customer satisfaction.
Alfa Laval

About Alfa Laval

Pioneering positive impact!

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.

Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.

Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.

We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/

Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Lund, SE
Year Founded
1883
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