Job Description

Team Manager – Supported Accommodation | 10415 | Permanent Contract | 37 hours per week | £50,166 to £54,277 per annum plus on-call | Grade L | Countywide

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

Are you an experienced children’s services professional ready to lead, inspire and make a lasting difference to young people’s lives?

Norfolk County Council is looking for a Team Manager (Supported Accommodation) to lead and develop our supported accommodation provision for young people aged 16–18, care leavers, and 18+ unaccompanied asylum-seeking young people.

About the Role

As Team Manager, you will provide strong leadership and professional oversight of the service, with specific responsibilities for a group of homes, ensuring high-quality, child-centred practice that delivers positive outcomes for young people. You will be part of a management team that travels between homes and therefore daily access to a vehicle and full driving licence are required.

You will:

• Lead, motivate and develop a skilled workforce, providing high-quality supervision, appraisal and reflective practice
• Ensure services meet statutory requirements and maintain positive Ofsted outcomes
• Champion excellent safeguarding practice and the Signs of Safety approach
• Drive service improvement through quality assurance, performance management and partnership working
• Manage budgets and contribute to countywide service planning and development
• Create environments where young people feel safe, supported and empowered to achieve their potential

This is a varied and rewarding management role requiring flexibility, creativity and resilience. You will take part in an on-call rota and may be required to work evenings, weekends and bank holidays.

About You

We are looking for a confident and values-driven leader who brings:

• A relevant professional qualification (or equivalent experience) and Level 5 Management qualification (or willingness to work towards)
• Significant experience working with children and young people, including staff and budget management
• Strong knowledge of children’s legislation, supported accommodation regulations, and safeguarding frameworks
• Excellent communication and leadership skills, with the ability to manage complexity and make sound decisions under pressure
• A commitment to reflective, child-centred and proportionate practice
• Experience managing supported accommodation or Ofsted-regulated provision is desirable.

Why Join Norfolk County Council?

You’ll be part of an organisation that is:

• Accountable, Inclusive, Ambitious and Trusted
• Committed to improving outcomes for children, young people and families
• Supportive of professional development and wellbeing

We offer a competitive benefits package, including flexible working options, generous leave, pension scheme and access to our full rewards and benefits.

Additional Information

• Enhanced DBS check required
• Ability to travel countywide is essential
• This role involves working with complex and emotionally challenging situations

If you are passionate about leadership, safeguarding and delivering high-quality supported accommodation services, we would love to hear from you.

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

Apply now by downloading a Norfolk County Council application form >> Here << and attach it to your online application and help shape a better future for Norfolk’s young people.

For an informal discussion please contact Maria Gronborg, Service Manager – 01603-223286

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 7 May 2026 at 23:55

All other applicants closing date: 13 May 2026 at 23:55