Job Description

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON.

Key Responsibilities

• Responsible for review, audit, and timely submission of month-end expenses and revenue reporting for each team.

• Conduct team meetings, open discussions, and 1:1 meetings with direct reports.

• Work independently with users to identify weaknesses and risks with current manual processes

• Prepare year-end annual performance reviews of direct reports and provide management feedback.

• Lead key projects and implement new procedures that maximize the efficiency of the team, and reduce overtime hours.

• Submit job requisitions and be responsible for hiring talent that affects TMX performance.

• Provide professional opinion and documentation on staff transitions (promotions, staff transitions, terminations).

• Assist with the identification of training needs and provide training to team members

• Oversee workflow and monitor and support staff in the performance of their responsibilities.

• Provide process/compliance accountability by submitting incident reports and attending DCO/DRO meetings.

• Handle inquiries and escalations and ensure measures are in place to prevent recurrences.

• Update senior management about any current or potential problems.

• Minimum of quarterly meetings with direct reports (additional if/when required).

• Weekly meetings with Team Leads to be updated on team performance and review and/or address concerns/challenges.

• Weekly meetings with teams as required.

• Identify and implement/propose productivity and procedural improvements that will result in cost savings and/or improved services.

• Responsible for assessing business unit compliance with applicable regulatory requirements and fulfilling the requirements of the DCO mandate.

• Work with the developer(s) and subject matter experts to establish the functional and technical vision and analyze the tradeoff between timing, usability, and performance requirements. Work with IT teams to develop systems for more proficient productivity.

• Coordinate the implementation of any new or revised Policies and Procedures for Client Management.

• Ensure Team Leads are aware of BCP and communication is transferred to their teams.

• Ensure team members follow departmental policies and procedures, and participate in the development and implementation of standards, procedures, and controls in the area.

• Host training sessions and oversee preparation of Annual Audit files; Liaise with internal and external auditors to ensure processes and documentation are in line with regulator expectations

Must Have:

• Minimum 3 years experience as a Team Lead (in Financial or Banking industry an asset)

• Experience with end of year performance reviews

• Leadership and great communication skills

Nice to Have:

• Experience with Google Suite

• Experience l oading and tabulating proxy votes

• Canadian Securities Course ( CSC)

• Bilingual (English and French)​

Salary Range: 60,000/year - 65,000/year CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

For this role AI-assisted tools are utilised as one input in the application and screening process. AI does not make final hiring or interview decisions.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it