Job Description

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.

About Ngwala:

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

About the Role:

The key role of the Team Leader role is to support the daily function and running of the SUC, including rostering, staff support, stock support In collaborating with the PIR Program Manager and Shift Leader Team Leader, the Assertive Outreach Team Leader will ensure that the team delivers a high standard of outreach services to clients through a strengths-based approach, meets their performance targets, and operates within the program budget.

Key Responsibilities:

• Support the daily function of the Metro Sobering Up Centre (SUC)
• Provide supervision and support to the Metro PIR nurses and health workers
• Support the functions of rostering, Employment Hero/Employment Innovations and other
  requirements regarding staff rostering.
• Support the implementation of PIR events for community.
• Be available for on-call afterhours when needed. (Minimum 1 week per month/ Maximum 2 weeks per month)
• Maintaining and ordering supplies as required for the centre.
• Monitor and/or provide one on one supervision to staff.
• Support PIR Metro Programs Manager with any relevant administrative tasks.
• Comply with Ngwala’s administrative and personnel requirements
• Attend relevant internal meetings and external meetings.
• Report all incidents or injuries to the Metro Rehab Manager
• Be respectful to others and escalate issues in accordance with Ngala's grievance policy.

Skills & Experience:

• Certificate IV in Alcohol and Other Drugs, or related field (Desirable)
• Experience working with AOD and/or dual diagnosis community members including a willingness to participate in relevant training.
• Ability to provide leadership and line management supervision to a team of specialist
  workers.
• Experience in maintaining records, data collection and reporting.
• Good organization and time management skills
• Experience in group facilitation.
• Deep understanding and respect for Aboriginal and Torre Strait Islander cultures.
• General proficiency with computer skills
• Excellent interpersonal and communication skills.

Mandatory Requirements:

• Current Victorian driver's license
• National Police Certificate (not older than 3 months)
• Victorian Employment Working with Children Check

What We Offer:

• Full Time role, Monday to Friday 8 AM to 4 PM with flexibility of weekend shift once a month
• SCHADS Social & Community Services Level 5
• NFP Salary Packaging Benefits up to $15,900
• An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.
• A supportive and culturally inclusive work environment.
• Ongoing professional development and training.

How to Apply:

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

• A cover letter outlining why you would be a great fit for this role
• A resume which outlines your educational and employment background

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.