Job Description

XTB is a global financial technology company focusing on the online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, with operations covering multiple countries across Europe, Asia, and South America. At XTB, we focus on the growth of our employees, providing them with opportunities to gain knowledge and skills in various fields alongside a number of training and development programs. If you are looking for exciting challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

We are a certified Great Place to Work company.

Responsibilities

Team Management and Coordination:

• Coordinating the daily work of the Operations and Support Team.
• Conducting periodic performance evaluations for the team's operational activities and direct reports.

Requirements

• Experience working in a financial institution, brokerage house, or financial markets (OTC markets / derivatives / CFDs preferred).
• Experience in team management or strong leadership aptitude.
• Excellent knowledge of how trading systems function.
• A strong interest in artificial intelligence and openness to innovative working methods.
• Experience or a strong willingness to develop in operational process automation (knowledge of Python, SQL, and readiness to use AI and vibe coding for technical troubleshooting).
• Analytical skills, accuracy, and strong troubleshooting abilities in a dynamic environment.
• Fluent English (spoken and written) – essential for seamless communication with our global branches.

Our Benefits

• An extra day off on your birthday.
• An extra day off for parents.
• Private medical care and group insurance.
• Access to an e-learning platform for learning English and a dedicated benefits platform.
• Access to a wellbeing platform featuring workshops and the opportunity for private therapy sessions.