Permanent – Christchurch
Team Leader – Mental Injury
About us | Mō mātou
ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz.
About the role | Mō te tūranga mahi
This is an opportunity to lead a specialist team delivering life-changing outcomes for New Zealanders. As Team Leader Mental Injury, you will provide leadership, coaching and guidance to a team of Recovery Partners who support clients with complex mental injury claims, including those associated with highly sensitive and traumatic experiences.
You will foster a culture of care, accountability and continuous improvement, enabling your team to deliver exceptional recovery experiences and achieve positive outcomes for clients. Through your leadership, you will help ensure people receive the support they need to navigate challenging circumstances while contributing to keeping Kiwis safe at work, at home, and everywhere in between.
This is meaningful work with real impact. You'll be leading a team that supports clients through some of the most difficult moments in their lives, helping them progress on their recovery journey with dignity, compassion and confidence.
The role comes with both challenge and purpose. You will be exposed to distressing situations, complex client needs and confronting life experiences. To be successful, you'll need to remain resilient under pressure, maintain professional perspective, and make sound decisions in situations where there may not always be straightforward solutions. You'll thrive in a fast-paced environment where your leadership and support make a genuine difference every day.
The appointing salary for this role is between $101,287 and $119,161 based on experience.
Alongside a competitive salary, you'll benefit from ACC's generous benefits package, including a 9% employer superannuation contribution with no mandatory employee contribution, plus optional life and income protection insurance..
About you | Mōu
You will bring:
Self-screening check: Please consider this role carefully. The position involves regular exposure to trauma, mental injury and sensitive claims. Successful applicants will be able to demonstrate strategies for maintaining resilience, professional boundaries and personal wellbeing while supporting their team and clients through complex recovery journeys.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.
Applications will run through to 11.55 pm Wednesday 26 August 2026
Interviews will take place as suitable applications are received throughout the advertising period, so we encourage interested candidates to apply early.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz quoting the Job Identification number 1007180
Late applications will not be accepted
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
