Job Description

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

The Opportunity

The primary focus of this Team Leader role is to ensure the effective transition of communications and data from manual sends to automated journeys in Salesforce Marketing Cloud across our Australian partners.

The role will also oversee the team's adherence to quality assurance processes, act as a point of escalation for issues, and provide leadership in a constantly evolving environment. This position has a key focus on stakeholder communication, prioritisation and ensuring key deadlines are met.

This role will lead the Communications Automation team, Communications & Campaigns Data Analysts and Marketing Cloud Analyst (5 direct reports).

About You

• Relevant degree and/or equivalent professional experience in digital, communications, or automation roles

• Proven ability to lead, coach, and develop high‑performing teams in a fast‑changing environment

• Strong experience building and leading digital automation and communications teams

• Hands‑on experience with Salesforce Marketing Cloud automation (or similar), including data segmentation and use of CRM data (Salesforce preferred)

• Demonstrated end‑to‑end project management capability, delivering campaigns and shaping long‑term digital communication roadmaps

• Customer‑centric mindset with the ability to stay calm, adaptable, and responsive under pressure

What's In It For You?

When you work at OES, you’re empowered to impact.

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:

• Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)
• Professional development and mentoring
• OES Culture Club and events calendar
• Health and wellbeing activities
• Annual flu vaccinations
• Paid parental leave
• Purchased leave
• Study assistance and leave for eligible employees
• Mental health support resources and Employee assistance program (EAP)

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

Ready to make an impact?

Please apply now with your updated CV.

We value and celebrate diversity and are committed to fostering an inclusive workplace for all. We strongly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments during the recruitment process, please let us know - we’re here to support you.