Job Description

EDUCATION

• A Bachelor's degree or Equivalent IT Qualification or Diploma

TRAINING

Experience and product-specific training as it relates to the role and technologies in use

• SAN
• Array
• VMware
• Server Support
• CobIT

MINIMUM EXPERIENCE

• Minimum 7+ Years Working Experience
• 4+ years of experience managing people in a technical environment.
• 4+ years' experience in participating in on-call rotations, and providing after-hours support in an environment
• that operates 24/7
• 5+ years of experience with Computer hardware and Data Centres.
• 2+ Leading Teams

• Servers
  Management of the servers
  Ensure that servers have the appropriate anti-virus installed and up to date
  Ensure that user access to the servers is managed and limited
  Ensure that server data is backed-up as agreed with the appropriate business
  owner
  Ensure that servers are monitored for performance and uptime
  SAN and array (Stroage)
  Set up and configure storage devices
  Do routine maintenance on storage devices
  Liaise with 3rd party vendors regarding storage device support
  Upgrade Storage device firmware
  Management of all disks
  Ensure that a capacity planning procedure is created and implemented
  Ensure that a process for obtaining and installing replacement parts is created and
  implemented
  Ensure that standby staff are trained to procure and install replacement parts
  Ensure that disks are monitored for performance and integrity
  Ensure SAN replication takes place
  Backups and Restores
  Create and / or regularly update a backup and restore procedure and policy
  Maintain a record of system backup frequencies and backup times
  Perform regular tests of the ability to restore backed up data
  Monitor the backup hardware and software for correct operation
  Manage the procurement of media as required to implement the backup procedure and
  policy
  Ensure backups conform to best practice retention cycles
  Disaster Recovery
  Ensure All critical Business systems are replicated at DR
  Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software
  Manage Infrastructure DR Plan
  Manage DR Datacenter availability and stability
  Manage DR connectivity
  Manage DR capacity