RealPage, Inc.

Team Leader Human In the Loop Operations

RealPage, Inc.  •  Republic of India (Onsite)  •  5 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Overview

Purpose of the Role:

As a Team Lead at RealPage, you will assess lender performance, ensure regulatory compliance, and manage financial risk. This role requires a solid background in underwriting US mortgages, knowledge of borrowers’ income and assets, and experience in reviewing escrow or condo documents.

Responsibilities

Key Responsibilities:

Project Review and Analysis:

Follows and complies with current Agency and Investor project guidelines to ensure standards are met for mortgages sold and delivered, secured by units within Condominium Projects for various investors; Fannie Mae, Freddie Mac, FHA, VA, and various Jumbo investors, as well as Co-op Projects for Fannie Mae and Freddie Mac.

Detailed review of condominium; questionnaires, financials, insurance, recorded legal documents, as well as review of litigation, ground leases, affordable housing, resale deed restrictions, and private transfer fees, and resale documents.

Analyze and approve condominium projects per loan program parameters, such as Limited Review, Full Review of Established, New Construction for conventional, FHA, and VA reviews.

Communicates with the client for any decline or ineligible projects.

Compliance and Guidelines:

Stay current with relevant guidelines, updates, and industry best practices.

Ensure all project reviews adhere to current standards and regulatory requirements.

Leadership & Team Management:

Lead, mentor, and develop a team of Lender Review Analysts to achieve performance targets and quality standards

Conduct regular performance reviews, provide constructive feedback, and identify training needs.

Ensure workflow management, task allocation, and SLA adherence across the team.

Desired Skills:

Demonstrate advanced product knowledge of Condominium project standards for FHA, both SUA and Delrap, Conventional, and other loan programs, such as Jumbo investors.

Attention to detail, highly organized, and can meet SLA’s set by the company.

Advanced ability to analyze complex condominium project documents such as CC&Rs, public offering, reserve studies, condominium insurance, and condominium plans.

Ability to maintain an elevated level of professionalism, customer service, and communication with all parties involved in the loan cycle.

Proficient with Encompass or other paperless mortgage loan origination systems.

Required Qualifications:

5+ years of experience in risk management, US Mortgage, or Underwriting. Atleast 2+ years in a leadership or supervisory role.

Background in underwriting US mortgages with knowledge of borrowers’ income, assets, and appraisal.

Bachelor’s degree, Real Estate, Finance, or related field.

Skills & Competencies:

Excellent verbal and written communication skills.

Ability to work independently and manage multiple tasks effectively.

Strong teamwork and interpersonal skills.

RealPage, Inc.

About RealPage, Inc.

RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™.

Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Richardson, Texas
Year Founded
Unknown
Social Media