
Are you a mission‑driven clinical professional who thrives in fast‑paced environments, leads with compassion, and believes that community‑based care can transform lives? Thresholds is seeking a Team Leader for Wellness West — a pivotal role supporting individuals living with serious mental illness and substance use disorders as they navigate hospital transitions, crises, and the path to long‑term stability. This is an opportunity to guide a multidisciplinary team, shape innovative care coordination on Chicago’s West Side, and directly impact health equity for some of the city’s most underserved communities.
As the Team Leader, you will provide both clinical and operational leadership for a team including a Behavioral Health Care Manager, Community Health Worker and a Peer Support Specialist within a Community Mental Health Center (CMHC) setting. You’ll ensure members receive support through hospitalizations, timely coordination with emergency rooms, intensive community case management, and connections to mental health treatment.
You will be at the center of critical moments—helping individuals stabilize after crisis, connecting them with care, and strengthening their ability to remain safely in the community.
To succeed in this role, you need:
Many education and experience paths are eligible for this role:
What sets Thresholds apart:
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.
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Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives.
Thresholds is one of the oldest and largest providers of recovery services for persons with mental health and substance use conditions in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.
Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods
Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency. Recovery from mental illnesses and substance use is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.