Job Description

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.

About Ngwala:

Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.

About the Role:

Team Leader and Group Convenor at Ngwala Willumbong Aboriginal Corporation plays a crucial role in providing leadership and operational support to outreach workers, social and emotional wellbeing positions and youth AOD convenor. Additionally, this role will facilitate group sessions aimed at providing support, sharing knowledge, and supporting community engagement and connection for community.

Key Responsibilities:

• Lead, mentor, and support case managers by providing professional development and regular
  supervision.
• Plan, facilitate and evaluate group activities and discussions.
• Encourage a safe, respectful, and supportive environment for group members.
• Manage group dynamics to ensure productive and positive interactions.
• Provide feedback on group progress to relevant stakeholders.
• Liaise with the community and other stakeholders.
• Provide regular updates to Program Manager

• Manage and supervise, direct and support Service Delivery and relevant Program staff
• Manage and lead the process of the selection, orientation and performance monitoring
  of service delivery staff
• Participate and conduct yearly staff appraisals for Service Delivery and relevant Program
  Staff
• Coordinate and deliver timely and accurate internal / external reports as required
• Provide leadership to staff and ensure the confidentiality of staff and clients is maintained.
• Act in a professional manner and in accordance with the policies and practices of Ngwala
• Lead and participate in annual performance appraisals and professional development activities

Skills & Experience:

• Certificate IV in Community Services, or related field.
• Experience and understanding of relevant programs; Alcohol and Other Drugs (AOD),
  Homelessness, Social, Emotional Well-Being Positions (SEWB)
• Ability to provide leadership and line management supervision to a team of specialist
  workers.
• Good organisation and time management skills
• Experience in group facilitation.
• Deep understanding and respect for Aboriginal and Torre Strait Islander cultures.
• Excellent interpersonal and communication skills.

Mandatory Requirements:

• Current Victorian driver's licence
• National Police Certificate (not older than 3 months)
• Victorian Employment Working with Children Check

What We Offer:

• Full Time role, Monday to Friday 9 AM to 5 PM
• SCHADS Social & Community Services Level 4
• NFP Salary Packaging Benefits up to $15,900
• An opportunity to make a real difference in the lives of Aboriginal and Torres Strait Islander people.
• A supportive and culturally inclusive work environment.
• Ongoing professional development and training.

How to Apply:

If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:

• A cover letter outlining why you would be a great fit for this role
• A resume which outlines your educational and employment background

*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.