The Royal Children's Hospital

Team Leader - First Response Team

The Royal Children's Hospital  •  Commonwealth of Australia (Hybrid)  •  1 hour ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Team Leader – First Response, Homelessness

Location:Spring Hill, QLD
Status:Full-Time | Permanent
Classification:SCHADS Crisis Level 4

Lead with purpose. Inspire your team. Change lives.

Ready to lead a passionate team making a real difference every day?

At The Salvation Army, we believe everyone deserves a safe place to call home. As Team Leader – First Response, Homelessness, you'll lead a dedicated team delivering critical frontline support to people experiencing or at risk of homelessness, helping them access safety, stability and hope for the future.

This is your opportunity to step into a leadership role where you can truly make your mark. You'll have the autonomy to lead, the support to grow, and the chance to inspire a passionate team committed to changing lives every day.

You'll enjoy a role that offers variety, purpose and challenge—balancing people leadership with meaningful frontline impact. As you mentor and develop your team, you'll help shape positive outcomes for individuals and families experiencing homelessness while building strong partnerships across the community.

About Us

The Salvation Army is one of Australia's largest providers of homelessness services. Every year, we support thousands of individuals and families through accommodation, case management, outreach, tenancy support, financial assistance and community connections.

What you'll be doing

As Team Leader, you will:

  • Lead, coach and inspire a high-performing team of Case Managers.
  • Drive high-quality, trauma-informed service delivery aligned with national and state homelessness strategies.
  • Provide leadership and guidance on complex and high-risk cases.
  • Monitor service performance, outcomes and quality standards.
  • Allocate caseloads to maximise team effectiveness and positive client outcomes.
  • Foster a culture of reflective practice, learning and continuous improvement.
  • Lead recruitment, onboarding, supervision and professional development.
  • Maintain strong risk management, compliance and reporting practices.
  • Build collaborative partnerships with housing providers and community organisations.
  • Support residential operations, referrals and vacancy management.

What you'll bring

We're looking for a compassionate leader who can motivate others while keeping people at the centre of everything they do.

You'll have:

  • A qualification in Social Work, Human Services, Community Development or a related discipline (or equivalent sector experience).
  • Demonstrated leadership experience within homelessness, community services or the social services sector.
  • Experience supervising, mentoring and developing staff.
  • Strong knowledge of trauma-informed and person-centred practice.
  • Excellent communication, problem-solving and relationship-building skills.
  • A current Queensland Driver Licence.
  • A valid Working with Children Check (or ability to obtain one)

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
  • Flexible (add remote / hybrid / onsite /WFH if applicable) working arrangements
  • Access to EAP and health & wellness initiatives incl Fitness Passport
  • Ongoing training and development opportunities that enhance on the job skills and proficiency
  • Rewarding and fulfilling purpose driven careersthat have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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