Upper Murray Family Care

Team Leader - Family Relationship Services

Upper Murray Family Care  •  $110k/yr  •  Albury, AU (Onsite)  •  3 months ago
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Job Description

Location: Albury NSW

Employment Type: Permanent Full-time

Flexibility: Flexible Working Arrangements Available

  • Earn between $110,102 to 114,983 pro-rata (based on skills and experience) + Salary Packaging + Super!
  • Ongoing In-house training and professional development opportunities!
  • 4 weeks Annual leave (pro-rata) + 1 week Health and Wellbeing leave
  • Lead a passionate team supporting families through separation and complex challenges.

Upper Murray Family Care (UMFC) is seeking an experienced and values-driven Team Leader for our Family Relationship Services (FRS) to provide leadership across several important
programs supporting families and children.

This role oversees the delivery of services including:

  • Children’s Contact Service (CCS)
  • Parenting Orders Program (POP)
  • Financial Counselling and Capability

As part of the Family Relationship Services leadership group, you will provide operational oversight,
staff supervision and contribute to service development to ensure high-quality outcomes for families experiencing separation and conflict.

About the Role


The FRS Team Leader is responsible for leading the day-to-day operations of designated programs through:

  • Leadership of practitioners across CCS, POP and Financial Counselling
  • Reflective supervision and staff development
  • Ensuring program delivery meets contractual and funding requirements
  • Strengthening service quality and practice standards
  • Supporting staff working with complex family law matters
  • Building strong relationships with courts, legal services and community partners
  • Contributing to service planning and program development

This is a leadership role requiring both operational coordination and practice oversight, supporting staff working with families experiencing separation, conflict, family violence, and other complex issues.

About You

You are an experienced professional who can lead teams while maintaining a strong commitment to client outcomes and staff wellbeing.

You will bring:

  • A tertiary qualification in Social Work, Psychology, Social Sciences, Community Welfare or similar
  • Demonstrated leadership experience within child and family services
  • Experience coordinating program delivery within funded service frameworks
  • Strong people leadership and performance management capability
  • Experience supporting staff working with complex family law matters
  • Excellent communication and stakeholder engagement skills
  • Strong emotional intelligence and reflective practice
  • Management qualifications or additional leadership training are highly regarded.

Why Join UMFC?

  • Supportive multidisciplinary team environment
  • Ongoing supervision and professional development
  • Opportunity to make a meaningful impact on families and children in the community

How to Apply


For more information or a confidential discussion, please contact Angela Pesavento, Service Manager at apesavento@umfc.com.au.

To request a copy of the position description, email peopleandculture@umfc.com.au

After submitting your resume, you will receive an email with a link to
complete the screening questions. These must be completed for your application
to progress.

We encourage early applications, as submissions will be reviewed upon receipt.

All employment with UMFC is subject to and conditional upon a satisfactory Police Check and relevant 'Employee' Working with Children's Check.

UMFC is a proud Child Safe and inclusive organisation. We welcome people of all backgrounds, abilities, genders and identities.


We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, individuals with disabilities, and people of all genders.


Join a team that reflects and celebrates the community we serve!

Upper Murray Family Care

About Upper Murray Family Care

From humble beginnings in 1979, UMFC has grown into a vibrant and diverse organisation, with a primary purpose of supporting children, young people, families and individuals throughout the Victorian Ovens and Murray and NSW Southern Riverina regions.

Under the legal entity of Upper Murray Family Care Limited (branded as UMFC) we are an independent, non-government, community managed agency, offering a range of quality services that are responsive to the varying needs of communities extending from the cities of Albury/Wodonga, Wangaratta and Benalla, to townships throughout the Towong, Mansfield, Alpine and Indigo shires.

Our purpose is to supporting families and communities so that we hear the voices of children, young people, families and individuals to support them to heal, rebuild and lead meaningful lives.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Wodonga, AU
Year Founded
1979
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