Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role- Team Leader (Digital Operation)

Band - B2

Location - Chennai & Pune

Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred

Experience - 5-8 years in Digital Marketing Operations, Advertising Operations, Campaign Management, Media Operations, or related delivery environments; minimum 1-2 years leading teams or managing operational delivery

Roles & Responsibilty

• Lead day-to-day delivery and team performance.
• Should have good working knowledge on DSP.
• Allocate workload and balance resources.
• Monitor SLA, turnaround time, quality, productivity and utilization; review campaign intake, launch readiness and delivery health.
• Manage escalations and risks.
• Coach team members; enforce SOPs, QA and documentation standards.
• Support onboarding, cross-skilling, resource planning, business continuity and continuous improvement.
• Digital advertising campaign operations.
• Team and workload managementQA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving

Good To Have Skiils:- Google Ads, Meta Ads Manager, DV360, Google Analytics, CRM and workflow tools; SEO, Website Services, Local Search, Reputation Management, Digital Audio, CTV/OTT or Programmatic; workload forecasting, capacity management, Lean or Six Sigma exposure

Lead day-to-day delivery and team performance.Allocate workload and balance resources; monitor SLA, turnaround time, quality, productivity and utilization; review campaign intake, launch readiness and delivery health; manage escalations and risks; coach team members; enforce SOPs, QA and documentation standards; support onboarding, cross-skilling, resource planning, business continuity and continuous improvement.

Digital advertising campaign operations; team and workload management; SLA, quality, productivity and utilization management; campaign lifecycle, insertion orders, setup, optimization, QA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving

5-8 years in Digital Marketing Operations, Advertising Operations, Campaign Management, Media Operations, or related delivery environments; minimum 1-2 years leading teams or managing operational delivery

Good To Have Skiils:-

Google Ads, Meta Ads Manager, DV360, Google Analytics, CRM and workflow tools; SEO, Website Services, Local Search, Reputation Management, Digital Audio, CTV/OTT or Programmatic; workload forecasting, capacity management, Lean or Six Sigma exposure

Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred

Mandatory Skills: Content Moderation .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.