Job Description

About the Role

Full time (35 hours/week) | Ongoing Position

The Team Leader, Community Programs is responsible for leading and managing the Community Programs team to design, deliver, and continuously improve initiatives that support Link Wentworth residents and their communities.

This role has a strong place‑based and community development focus, leading programs that respond to the unique needs, strengths, and priorities of local neighbourhoods. You will work closely with tenants to co‑design initiatives that build community connection, enhance a sense of safety, and strengthen individual and community resilience.

The role champions tenant voice, ensures programs are inclusive, trauma‑informed and evidence‑based, and embeds impact‑driven practices across the organisation. You will foster collaboration across Link Wentworth, build strong relationships with external stakeholders and the Tenant Advisory Group, and ensure community insights inform decision‑making at all levels.

In this role you will:

Lead and Manage the Team

• Inspire and guide a high‑performing Community Programs team through strong strategic and operational leadership. Provide mentoring, support and clear direction, while fostering a culture of collaboration, reflection, innovation and continuous improvement focused on community outcomes.

Deliver Community Programs and Services

• Lead the design, implementation and evaluation of place‑based programs informed by tenant voice, local need and evidence. Ensure services are inclusive, culturally responsive, accessible and aligned with organisational priorities, while supporting safer, more connected and resilient communities.

Build Partnerships, Collaborate, and Raise Organisational Profile

• Develop and maintain strong partnerships with government, non‑government organisations, local services and community housing providers to maximise impact, address community safety and wellbeing, and identify new opportunities. Actively represent Link Wentworth at sector forums, networks and through award nominations.

Drive Tenant Voice and Engagement

• Empower tenants to influence decisions that affect their lives and neighbourhoods through effective consultation, co‑design processes, tenant advisory groups and participation opportunities that strengthen inclusion, leadership, wellbeing and community ownership.

Lead Neighbourhood Improvement Initiatives

• Plan, coordinate and deliver neighbourhood‑level initiatives that respond to local priorities and conditions. Apply place‑based and strengths‑focused approaches to support community safety, social connection, pride of place and long‑term resilience.

Foster Community Safety & Resilience

• Support programs and partnerships that enhance tenants’ sense of safety and belonging, reduce isolation, and strengthen community capacity to respond to change and adversity. Ensure initiatives are informed by local context, lived experience and trauma‑informed practice.

Ensure Continuous Service Improvement

• Use tenant feedback, community insights and program data to inform planning and decision‑making. Monitor performance against KPIs, evaluate outcomes and drive innovation and service improvements across all Community Programs.

Manage Budgets

• Oversee financial management for programs, ensure value for money for the Community Programs team.

Who we are looking for:

To be successful in this role, you will have:

• Relevant qualifications in community development, social work, or another discipline aligned with the responsibilities of the role
• A strong passion for people leadership, with demonstrated experience building and supporting high‑performing teams
• Proven experience designing and delivering place‑based or community‑led programs that make a tangible difference to communities
• Demonstrated commitment to customer and tenant‑centred practice, with a strong record of effective engagement
• Experience initiating change and driving service improvement informed by evidence, data and lived experience
• Knowledge of project management processes, with experience leading programs from design through to evaluation
• High‑level rapport building, engagement and stakeholder relationship management skills
• Excellent written and verbal communication skills, with the ability to engage diverse stakeholders and promote organisation‑wide collaboration
• Strong organisational and time‑management skills, with the ability to prioritise and meet competing deadlines

You will also need to have…

• A valid National Police Check (less than six (6) months old) to the satisfaction of Link Wentworth, to be renewed every five (5) years or more frequently as reasonably required by Link Wentworth
• Willingness to comply with vaccination requirements imposed by Link Wentworth, including COVID-19 and other vaccinations, as determined by the organisation in accordance with current Government health advice, mandates, or directions
• Willingness to travel between Link Wentworth offices in metropolitan Sydney
• Access to a registered and roadworthy vehicle
• Willingness to be office-based five (5) days per week
• A current driver’s licence valid in the state of NSW

If this sounds like you, please click “Apply Now” and attach an up-to-date resume and a tailored cover letter explaining your suitability for this particular position. 

Join Link Wentworth today!

Link Wentworth is an ambitious and growing community-oriented organisation. 

Our work engages the full spectrum of housing needs from specialist homelessness services, family and domestic violence services, and a range of social, disability and affordable housing products.

Join Link Wentworth today to enjoy:

• A career with purpose - the opportunity to contribute to improving the lives of others
• A strong culture of collaborative teamwork, individual empowerment, and client-centred service delivery
• Opportunities for career progression and professional development
• A competitive salary with the opportunity to reduce your income tax and increase your take-home pay with not-for-profit salary packaging

+ much, much more!!! 

Contact

To request a copy of the full position description or to make any other enquiries, please contact the Mitchell Green - Recruitment Specialist on 02 9159 7569 or email mitchell.green@linkwentworth.org.au